Technical Team Leader

1 week ago

Melbourne City Centre, Australia HAYS Full time

IT Technical Team Leader job available | Melbourne | 100% remote | Permanent | Immediate start

**Your new company**

A growing National IT Service Provider requires a Technical Team Leader to join its East Coast team for a permanent role commencing immediately, based in Melbourne. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible work arrangements.

**Your new role**

In this exciting new role, you will be:

- Mentoring & developing the team members.
- Liaising with the Project Managers to ensure smooth transition between projects and BAU support.
- Performing technical support of servers, network and hardware.
- Assisting with the delivery of infrastructure projects.
- Delivering a high level of customer service and communication.
- Overseeing change management and incident management process for clients.

**What you'll need to succeed**
- Demonstrated experience of managing a team of Level 1-3 Engineers.
- Strong knowledge of Windows Server, Office 365, Microsoft Exchange, Active Directory / Azure AD, VMware / Hyper-V, VoIP telephony (3CX preferred), Backup technologies and Network troubleshooting.
- Highly developed troubleshooting and problem-solving skills.
- Experience working within a Managed Service Provider.
- Prior experience with ConnectWise, IT Glue and N-able toolsets is highly advantageous.
- A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and VMware certifications are beneficial.
- A current driver’s license and vehicle.

**What you'll get in return**

Working in an organisation where they develop and grow careers, you will be offered a competitive salary package, working in a role that enables 100% work from home. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out

**What you need to do now**

2795621

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