General Manager It

Lead the strategic infrastructure direction and digital transformation initiatives for Australia’s first fully integrated healthcare service

Join TLC Healthcare - Where Innovation Meets Compassion
Position: General Manager - Information Technology
Location: St Kilda Road, Melbourne - Stunning views of Albert Park Lake

Full time role - Head office based.

TLC Healthcare has proudly been recognised as an Employer of Choice for 9 consecutive years and was the Global Healthy Workplaces Award winner for large employers in 2024. We are pioneers in integrated healthcare, delivering life-changing care through Australia’s first multi-generational healthcare precincts.

Our precincts combine aged care homes, medical centres, gyms, early learning centres, an RTO, and cafés - creating vibrant communities where the young and elderly thrive together.

About the Role

As General Manager of Information Technology, you will lead TLC’s strategic technology direction, driving innovation and transformation across our integrated healthcare ecosystem. You’ll mentor high-performing teams, foster cross-functional collaboration, and ensure our technology infrastructure supports our mission to deliver exceptional care.

Key Responsibilities
- Develop and execute IT strategies aligned with TLC’s business goals
- Lead digital transformation initiatives and evaluate emerging technologies
- Drive automation and optimisation, especially within our UKG transformation
- Oversee IT infrastructure, cybersecurity, and OT/IoT solutions
- Manage IT risk, compliance, and ISO-aligned reporting
- Define and track performance metrics across IT Operations, Engineering, and Security
- Own IT budgeting and reporting processes
- Inspire and mentor a collaborative, high-performing IT team

About You
- Bachelor’s or Master’s in computer science, IT, or related field
- 10+ years in senior IT leadership roles, ideally in cloud-first environments
- Proven experience in agile methodologies and project management
- Strong background in IT infrastructure, cloud computing, cybersecurity, and digital tech
- Exposure to software development, OT, and IoT environments
- Exceptional communicator and mentor with a passion for team development
- Visionary leader with a drive for transformation, innovation, and continuous improvement

**Requirements**:

- Up-to-date COVID-19 vaccinations (3 doses)
- 2025 Influenza vaccination
- NDIS Worker Screening Check (includes Police Check)
- Working with Children Check
- Proof of eligibility to work in Australia

What we offer
- Free onsite buffet and chef cooked breakfast provided every Monday and Friday
- Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
- Program of employee and wellbeing initiatives
- Employee Assistance Program
- Enrolment into our ongoing leadership development program
- Discounted health insurance
- Free gym membership
- Novated leasing

Why TLC?
- Be part of a visionary organisation redefining healthcare in Australia
- Work in a beautiful office overlooking Albert Park Lake
- Lead transformative projects that make a real difference in people’s lives
- TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised._
- We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation._
- Our culture is based on a supportive team environment where people thrive and achieve their best professionally._
- TLC Healthcare encourage all people of different backgrounds to apply._
- As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment._