Payment Services Officer

2 weeks ago

Sydney, Australia Australian Military Bank Full time

We are a member owned financial institution who has a national presence serving the banking needs of the Australian Defence Force and wider community. We pride ourselves on a culture of collaboration, flexibility and diversity. We offer mortgages, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.
- Your Role*

Reporting to the Payment Service Team Leader, the Payment Services Officer role is to ensure that daily banking operational tasks are completed which include, but not limited to: Direct Entry and Member Chequing exception processing, SWIFT processing, Mistaken Payments, Recall of Funds, Traces, NPP investigations, card ordering, card disputes, opening and maintenance of Term Deposits and Business Memberships and accounts Bank/GL accounts reconciliation, member statement validation, member complaint handling are all completed in a timely manner with a high level of accuracy.
**What you will be doing?**
- Transaction processing: Payments, Cards, Term Deposits, Members
- Dispute Resolution ( NPP, DE, BPAY and Member chequing)
- General Service/Support
- Compliance and Audit (SMR Referrals to FC&F)
- Reporting and Reconciliation
- Quality Assurance achieved and Cash/Journal Processing Errors

**About You**
To be successful in the role you will demonstrate the below key attributes and experience:

- E-Payments code
- AusPayNet Procedures
- Minimum 1 year customer service and/or back office experience
- Working with third parties within the finance/retail banking industry
- Cuscal, Indue, Vigil systems knowledge
- Relevant tertiary or industry experience (i.e. Payments, Transactions, Back office Customer Service) - Essential
- Certificate III in Financial Services or higher - Desirable

**Probity check**
As we are an Authorised Deposit Taking Institution there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.
**Why Us**
Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to equip you with the tools to be successful in this role. We are highly focused on you, your capabilities and your future goals and aspiration.
Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.
We move quickly with our interview process, if you’re keen please submit your CV today
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

*
Australian Military Bank values diversity and is an equal employment opportunity employer.*

**Job Types**: Full-time, Permanent

  • Operations Officer, Payment Services

    5 days ago

    Sydney, Australia ING Group Full time

    Operations Officer, Payment Services **Operations Officer, Payment Services - secondment** We have an exciting opportunity for someone to join our **Customer Operations** team on a 12 month secondment as an **Operations Officer - Payment Services** We are looking for a driven team player with effective coordination and time management skills, who can work...

  • Payment Services Officer

    2 weeks ago

    Sydney, Australia Australian Military Bank Full time

    **Work options**: Hybrid 3 Days in office We are a member owned financial institution who has a national presence serving the banking needs of the Australian Defence Force and wider community. We pride ourselves on a culture of collaboration, flexibility and diversity. We offer mortgages, consumer and credit loan facilities as well as products and services...

  • Payments Officer

    6 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Government Payments role I Based in Parramatta I 12 Mth Contract to start in April **Your new company** A large Government organisation that provides a range of community services requires an experienced Payments Officer for a 12 Month contract. Parramatta based PLEASE NOTE THIS ROLE REQUIRES AUSTRALIAN CITIZENSHIP **Your new role** This Payments...

  • Payment Operation Officer

    3 days ago

    Sydney, Australia Cuscal Full time

    We offer flexibility through work through a hybrid working model - Use your payment experience to be part of a Dynamic team environment - Participate in a shift roster between 7am and 11pm **Our client’s success is our success. And you make it happen** Payment systems are complex, regulated and everchanging. We are an established market leading brand who...

  • Payment Services Officer

    2 weeks ago

    Sydney, Australia Australian Military Bank Full time

    We are a member owned financial institution who has a national presence serving the banking needs of the Australian Defence Force and wider community. We pride ourselves on a culture of collaboration, flexibility and diversity. We offer mortgages, consumer and credit loan facilities as well as products and services within superannuation, everyday...

  • Accounts Payable Officer

    5 days ago

    Sydney, Australia Downer Group Full time

    **Accounts Payable Officer - Payment and Reconciliation** **At Downer we Plan, Create and Sustain** Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. Our...

  • Analyst, Payment Services

    7 days ago

    Sydney, Australia MUFG Bank, Ltd., Australia Full time

    **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...

  • Payment Operations Officer

    2 weeks ago

    Sydney, Australia Cuscal Full time

    **Company Description** Empower Australia’s Payments Future with Cuscal** At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future. Join a...

  • Admin & Intake Officer - Payments

    1 week ago

    Sydney, Australia Be Recruitment Full time

    Work for an award-winning Not-for-Profit - Sydney CBD with hybrid and flexible working arrangements - 3-6-month temp role with the possibility of long-term extension We are partnered with leading N-f-P organisation and seeking an **Admin & Intake Officer - Payments** to work on a program designed to support individuals who are escaping violence. The...

  • Dispute Officer

    2 weeks ago

    Sydney, Australia Banktech Group Full time

    **EFTEX** is a leading Australian payments processing and acquiring services provider. For more than 20 years we have delivered a range of tailored solutions to POS, ECommerce and ATM payment network clients including terminal driving, transaction processing, acquiring and settlement. An exciting opportunity exists for a capable Disputes Officer with good...