Contact Centre Team Leader

3 days ago

Campbelltown, Australia I-MED Full time

Take the next step and be a hands on team leader

The role is a full time, permanent position working Monday to Friday with rotating shifts between the core hours of 8.00am and 6.00pm.

Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre, answering calls from patients and healthcare professionals.

**Key accountabilities include**:

- Delivering high quality contact centre services for multiple I-MED clinics across the XX region
- Responding to calls in a timely, professional and caring manner to manage bookings and maximise clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers

**Key selection criteria**:

- Strong customer service skills and experience
- Previous high volume call centre experience handling complex enquiries (inbound desirable)
- Demonstrated initiative and willingness to learn
- Strong computer skills and experience using multiple programs simultaneously
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment

  • Contact Centre Agent

    3 days ago

    Campbelltown, Australia I-MED Full time

    **Role**: Contact Centre Representative **Location**: Campbelltown, NSW **Rate**: $29.85/hour + Super **Hours**: Full-Time, 38 hours per week, Mon-Fri **Operating Hours**: 8am - 7pm AEST / 8am - 8pm AEDT **Start Date**: Tuesday, 7th October 2025 **Make a Real Impact** Become the first point of contact for patients at I-MED Radiology in our National Contact...

  • Contact Centre Agent

    2 weeks ago

    Campbelltown, Australia I-MED Full time

    **Join Our National Contact Centre Team at I-MED Radiology!** **Role**: Contact Centre Representative **Location**: Campbelltown **Rate**:$29.85 + Super **Hours**: Full-Time, 38 hours per week, Mon-Fri **Operating Hours**: 8am - 7pm AEST / 8am - 8pm AEDT **Start Date**:13th January 2025 **Ready to make a difference?** Become the first point of contact for...

  • Inbound Customer Service

    19 hours ago

    Campbelltown, New South Wales, Australia Unity4 Contact Centre Outsourcing Full time $68,700 per year

    We are looking for great people to fill multiple rolesHere at Unity4, we believe in the power of good conversations and doing good for people as well as for business; having proudly done so for 25 years.We're excited to be recruiting multiple inbound customer service roles – a great opportunity to deliver exceptional service over the phone while...

  • Team Leader

    21 hours ago

    Campbelltown, New South Wales, Australia Wellways Australia Limited Full time $65,000 - $110,000 per year

    Full Time opportunity based in Campbelltown, NSW.$51 to $53.31phr (SCHADS Level 5B) + Super + Leave Loading + Salary Packaging benefitsJoin us in supporting individuals to live a fulfilling and meaningful life in their own communityWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from...

  • Team Leader

    18 hours ago

    Campbelltown, New South Wales, Australia Wellways Australia Full time $96,000 - $108,000 per year

    Full Time opportunity based in Campbelltown, NSW.$51 to $53.31phr (SCHADS Level 5B) + Super + Leave Loading + Salary Packaging benefitsJoin us in supporting individuals to live a fulfilling and meaningful life in their own communityWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from...

  • Lifestyle Team Leader

    21 hours ago

    Campbelltown, New South Wales, Australia IRT Full time $60,000 - $90,000 per year

    About IRTFounded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to...

  • Team Leader

    3 days ago

    Campbelltown, Australia Soul Origin Campbelltown Full time

    Soul Origin is a rapidly growing, innovative, and health-focused food retailer offering fresh and delicious food options to our valued customers. We pride ourselves on providing nutritious, tasty, and high-quality meals, prepared with love and passion. Our Campbelltown Mall location in New South Wales is seeking an enthusiastic and dedicated Team Leader to...

  • Team Leader

    1 week ago

    Campbelltown, Australia TJX Australia (TK Maxx) Full time

    _**TK Maxx is currently seeking experienced Store Associates / Team Leaders who are looking to take the next step of their career and be part of our development program.**_ **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less...

  • Campbelltown Aged Care Team Leader

    3 weeks ago

    Campbelltown, Australia Focus Connect Full time

    FOCUS Connect Careers - Campbelltown, Sydney NSW Join Us as an Aged Care Team Leader Campbelltown, Sydney NSW Aged & Disability Support (Community Services & Development) Full time Are you an experienced leader in Aged Care looking for your next challenge? Do you thrive in a dynamic environment where you can make a meaningful impact on the lives of...

  • Diploma Room Leader

    5 days ago

    Campbelltown, Australia Early Learning Placements Full time

    Come and join this beautiful 35 place centre looking for a Toddlers Room leader in the Campbelltown area. - **Above Award**: - **Interviewing NOW!**: **The centre and the role**: This gorgeous 35 place centre located in Campbelltown NSW, provides an environment and learning culture for children to be active and engaged learners. A child’s ability is one...