2ic / Team Leader

4 days ago

Cannon Hill, Australia Sonic HealthPlus Full time

**ABOUT US**:
Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

**ABOUT THE ROLE**:
As a 2IC with demonstrated administration experience, ideally within a healthcare environment, you will join the Cannon Hill Sonic HealthPlus team on a Permanent Full-Time basis working 38 hours per week. Reporting directly to the Practice Manager, you will have the opportunity to manage a variety of tasks and customer demands. You will be responsible for leading, managing and maintaining efficient day-to-day operations of the clinic, particularly in the absence of the Practice Manager.

**DUTIES**:
The responsibilities for this position include but are not limited to:

- Coordination of the clinic operations
- Effective team supervision of administration staff
- Assistance of human resource functions including recruitment, inductions and performance management
- Promoting and embedding a high level standard of customer service delivery
- Reception and general administration duties
- Processing medical bookings
- Results management
- Conducting preliminary medical assessments
- Administering health questionnaires
- Invoicing

**CANDIDATE REQUIREMENTS**:
You will have relevant experience in supervising staff, as well as excellent interpersonal and communication skills. Experience in Clarity / Best Practice software will be highly regarded.

Additional requirements include:

- Ability to engage, motivate, empower and coach staff to achieve desired business outcomes
- High level of computer skills
- A strong commitment to customer service
- A current CPR Certificate and Working with Children Check, or be willing to obtain these (please speak to us if you need support in obtaining certification)

**WHY JOIN US?**:

- Ongoing training and development
- Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
- Paid parental leave
- Numerous discounts including travel, gym membership and health insurance options
- Novated Leasing
- Discounted fees for various medical services e.g. pathology, radiology and travel health
- Employee Assistance Program
- Focus on corporate social responsibility e.g. fundraising, supporting community events

**HOW TO APPLY**:
**DIVERSITY, EQUITY AND INCLUSION**:

- At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace._

**PRIMARY LOCATION**: AU-QLD-Cannon Hill

**JOB POSTING**: 06-Aug-2025

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