Customer Service/internal Sales Representative

22 hours ago

Brisbane, Australia Vendito Consulting Full time

Sector- Building Products
- Job type- Full Time
- Contact- 0488 825 673- Location- Brisbane
- Salary- 55k/year - 65k/year
- Reference We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service/Internal Sales Representative at our national timber company located Meadowbrook, Brisbane As a crucial member of our sales department, you will play a vital role in delivering exceptional customer service and driving sales growth. Your primary responsibility will be to provide support to our valued customers, handle inquiries, process orders, and contribute to achieving our sales targets.

**Responsibilities**:
**Customer Support**:
Assist customers in selecting appropriate timber products, providing accurate information, and offering expert advice on product features, pricing, and availability.

Build and maintain strong customer relationships, ensuring customer satisfaction and loyalty.

Resolve customer complaints and issues efficiently and in a timely manner, escalating complex problems to the appropriate department when necessary.

**Internal Sales**:

- Actively engage in sales activities to meet or exceed assigned sales targets and contribute to the company's revenue growth.

Proactively contact existing and potential customers to generate sales leads and identify opportunities for upselling and cross-selling.

Prepare and submit accurate sales quotations, proposals, and contracts to customers.

Collaborate closely with the sales team, providing sales support and assisting with sales strategies and initiatives.

Update and maintain customer records, sales pipelines, and other relevant sales documentation in the company's CRM system.

**Product Knowledge and Technical Expertise**:
Stay up to date with industry trends, market developments, and competitor offerings to effectively communicate the value of our products to customers.

Continuously expand your knowledge of timber-related regulations, certifications, and environmental standards to provide accurate information and guidance to customers.

**Team Collaboration**:

- Collaborate closely with other internal departments, such as logistics, procurement, and finance, to ensure smooth order processing, timely delivery, and accurate invoicing.

Communicate customer feedback, market insights, and potential improvement opportunities to relevant stakeholders to enhance the overall customer experience and contribute to the company's growth.

**Qualifications**:

- Previous experience in a customer service or sales role, preferably within the timber, construction, or building materials industry.

Excellent interpersonal and communication skills with the ability to build rapport with customers and internal teams.

Strong problem-solving abilities to address customer concerns effectively.

Proven sales track record and the ability to meet or exceed sales targets.

Solid organizational skills and attention to detail for accurate order processing and documentation.

Knowledge of timber products, construction terminology, and industry regulations is advantageous.

Proficiency in using CRM systems and other sales-related software.

Ability to work independently and collaboratively in a fast-paced environment.

A positive attitude, resilience, and a passion for delivering exceptional customer service.

  • Internal Sales Representative

    22 hours ago

    Brisbane, Australia Embodied Full time

    We are currently seeking an Internal Sales Representative for a growing privately owned organisation that specialises in heavy vehicle machinery supplies in the mining and transport industries. With ongoing product and systems training, you will have the opportunity to continually progress in this role and build relationships with longstanding customers...

  • Sales Representative

    6 days ago

    Brisbane, Queensland, Australia Sales Team Providers Full time $60,000 - $120,000 per year

    Step into a high-impact sales role with one of the biggest names in the Frozen Food segment - McCain across QLD Please note this is a 2YR opportunity with frequent travel. What You'll Be Doing:Represent one of the industry's most prominent frozen food brands with pride and professionalism.Understand our client's goals and take proactive steps to deliver...

  • Internal Sales

    22 hours ago

    Brisbane Northern Suburbs, Australia bta Sales Full time

    **What's in it for you?** **Bonus**: Increase your take home by achieving set targets and earning bonuses on top of your salary **Benefits**: You'll have access to discounted private health insurance and competitive novated leases, plus heaps of retail staff discounts **Reputation**: Join a market-leading manufacturer and supplier with a long-standing...

  • Internal Sales Representative

    2 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** Supporting BOQ Business, an opportunity has become available as Internal Sales Representative! As part of BOQ Finance, you will provide valuable support to a team of Business Development Managers. - This role plays an important part in developing and maintaining strong relationships with business partners and customers fostering long...

  • Internal Sales and Customer Service Specialist

    3 days ago

    Brisbane, Queensland, Australia Whites Powersports Full time $60,000 - $90,000 per year

    Internal Sales and Customer Service Specialist (Willawong, Brisbane)Our CompanyWhites Powersports is one of Australasia's largest motorcycle parts & accessories businesses. We are a company with international goals, and this is an opportunity to join the team as we build these goals into reality. We are a progressive, forward-thinking family business with a...

  • Sales Representative

    2 weeks ago

    Brisbane, Australia ARG Workforce Full time

    Nudgee Location - 65K + Super + Bonus Scheme - Career Progression Opportunities Available **Internal Sales Representative** **The Company** With multiple sites across Australia and New Zealand we have built a strong reputation within the Manufacturing industry for our commitment to providing the highest quality products and service to our customers. We...

  • Sales Representative

    2 weeks ago

    Brisbane, Australia ARG Workforce Full time

    Nundah Location - 65K + Super + Bonus Scheme - Career Progression and Traineeship Opportunities Available **Sales Representative** - Looking for a change of pace? Sick of door-to-door sales? Or just want a change of scenery? We are looking for sales superstars to join our internal sales team._ **The Company** With multiple sites across Australia and New...

  • Internal Sales

    22 hours ago

    Brisbane, Australia Engineering Networks Pty Ltd Full time

    Well known and widely used multinational brand - Monthly RDO - Competitive base salary plus superannuation **The company** Due to an internal promotion, our multi-national client is seeking an experienced Internal Salesperson to join their Brisbane office, to continue providing strong support to their sales representatives and valued customer. With...

  • Sales & Service Representative

    3 days ago

    Brisbane, Australia GWF Full time

    Exciting opportunity in a newly created role & team! - North Ryde based with flexible working options - No cold calling required! Existing customer base only! Are you ready for a change? Are you a Sales rep with experience in FMCG and looking to come off the road? Tip Top have an exciting opportunity for 2x Sales & Service Representatives to drive sales...

  • Customer Service Representative

    13 hours ago

    Brisbane, Queensland, Australia Schweitzer Engineering Laboratories (SEL) Full time $50,000 - $80,000 per year

    About SELSchweitzer Engineering Laboratories (SEL) are currently seeking to hire a Full - Time Customer Service Representative / Customer Account Specialist - located in our Brisbane office.This role will join the growing Brisbane office of Sales Managers, Technical Support and Project Engineers.SEL invents, designs, and builds digital products and systems...