Manager, Privacy Complaints and Notifications

_Why join the OIC

Work life balance - we truly embrace flexible work arrangements including hybrid work.
A supportive, committed, and respectful work environment.
Opportunities to grow your career through experience and training.
Passionate, engaged and high performing organisation.

About the role

Significant reform is underway in Queensland. The Information Privacy and Other Legislative Amendments Act 2023 (IPOLA Act) amends the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act), to improve transparency and accountability of Queensland agencies and strengthen privacy protections available to individuals. The OIC is implementing the reforms and supporting agencies with preparation and compliance. The position of Manager, Privacy Complaints and Notifications will perform a critical role in the success of these reforms.

Key responsibilities of the role

Lead a professional team overseeing the receipt and mediation of individuals' privacy complaints, and the notification by Queensland public sector agencies to the Information Commissioner of data breaches involving personal information in accordance with the IP Act.
Administer mandatory breach reporting to inform decision-making and manage the MNDB scheme.
Provide strategic advice to senior commissioners within the OIC.
Support the professional development and wellbeing of the Privacy and Notifications team members.
Exercise delegated statutory functions and make decisions under the IP Act.
Build and maintain relationships with stakeholders to improve privacy practices across the public sector.
Provide high-level advice on privacy complaints, data breaches, and trends.
Prepare reports and communications to promote best practices in privacy protection and breach management.
Collaborate with internal stakeholders to advance the OIC's strategic and operational objectives.

For a full overview of the role, please see the attached role description.

About the OIC

The OIC is a small organisation that plays an important role in Queensland's integrity framework, building trust through transparency.

The OIC is an independent integrity agency that reports to Parliament. Our vision is an informed Queensland that values and respects information rights and responsibilities. We have a statutory role under the RTI Act and the IP Act to facilitate greater and easier access to information held by government agencies. We also assist agencies to understand their obligations under the IP Act to safeguard personal information that they hold. Our office reviews agency decisions about access to information, mediates privacy complaints, and monitors and reports on agency compliance to Parliament.

We are committed to building an inclusive culture that respects and promotes human rights and diversity. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination and violence. We recognise the importance of supporting and retaining a mobile, flexible and agile workforce.

How to apply

Read the role description and guideline for applicants for a full overview of the role and OIC;
a statement of no more than three pages addressing the core capabilities and role requirements listed, and your motivation to join OIC; and
your current resume, including the names and contact details of two referees.

Note: Whilst no mandatory qualifications are required, tertiary education in Law and accreditation in compliant conciliation are highly desirable.
This work is licensed under a Creative Commons Attribution 3.0 Australia License._