Assistant Project Officer

Division: Homes NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 66464**Assistant Project Officer (Critical Services Contracts)**

**Location - Parramatta**

**Employment type - Ongoing**

**Salary - $93,295-$102,941 + employer superannuation contribution**

**Your role**

**Do you have a passion for the construction, maintenance and building industry and would like to help make a positive difference in our NSW social housing maintenance?**

Homes NSW is an Agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.

We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage.

We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart - including our staff. Working for us means you are joining a team where your expertise and skills will be valued.

This role is located within the Critical Services team, this team will manage the delivery of critical services contracts, such as lifts, security and CCTV and fire alarm monitoring. Key activities include Security Report monitoring, managing technical aspects of Lift Maintenance Services, Lift Registration, analysis and actions of monthly reports, off charging from Report information and analysis.

The purpose of this role is to assist in managing and implementing a range of critical service-related projects across Housing Portfolio to support and improve service delivery and optimise outcomes in portfolio performance and maintenance delivery.

**What you’ll do**

As the Assistant Project Officer within the Critical Services Contracts team, you will play a vital role in supporting the delivery of the Critical Services contract across Housing Portfolio.

Your responsibilities include assisting in managing a variety of projects, overseeing their operational aspects such as planning and issuing work orders, monitoring project plans, coordinating resources, database management and managing deliverables and tasks. You'll also contribute to research and analysis to support the development of key projects, focusing on enhancing the effectiveness and efficiency of service delivery within the Housing Portfolio. You will be responsible to draw and review the financial reports for the accuracy and prepare a conclusive report for the manager to review a budget performance of the program.

Providing operational advice and communication to stakeholders regarding project status and implementation issues will be essential, along with analysing issues to recommend appropriate solutions within delegation and context. Additionally, you'll assist in preparing various project-related documents, procurement engagements, including briefing notes, status updates, reports, budgets, and discussion papers.

Utilising and implementing project management methodologies and processes in all projects will be integral to your role, ensuring successful project outcomes and alignment with organisational objectives.

**What we’re looking for**
- Understanding of project management practices.
- Tertiary qualifications in a related discipline are preferable and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
- Current driver’s license

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**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Please outline your two strongest qualities in undertaking the Assistant Project Officer role. Could you demonstrate those strengths by a reference to an example when you used them to positive effect in achieving an outcome?
- Can you describe a time when you had to manage multiple project tasks simultaneously and how you ensured effective coordination of resources and timely delivery of pro