Sub Branch Knowledge Information Portal

Find purpose and make a measurable difference in the veteran community
- Join an amazing group of humans who do it with heart every day
- Gifted 3 days leave at Christmas

**Building Bright Futures**

We’re not who you think we are.

Our focus on building a brighter future for Australia’s veterans is as strong as ever, and we’re doing it in amazing and innovative ways From evidence-based interventions that make a real difference to veterans’ quality of life, to a best-in-breed tech platform that supports and enables veterans through membership, service delivery, and our Subbranch network.

With Australia’s most successful prize home lottery backing us, you’ll have access to the best technology, skilled co-workers and interesting projects that will allow you the opportunity to grow your career with us.

**About the role**

**Key Accountabilities**
- Work with internal and external stakeholders to ensure the integration of digital products and services
- Prepare written, verbal, or visual content and communicate digital impacts of SKIP and associated platforms
- Design and deliver training including webinars, roadshows, training videos, workshops, and manuals for SKIP related systems
- Produce and publish content to the SKIP and SharePoint platforms following User Experience methodologies
- Analyse needs, define requirements and brief digital or SharePoint feature updates to the digital business team
- Generate reports and analyse data on SKIP usage and provide insights from the data
- Working with Districts and Subbranches to identify knowledge gaps and digital skills required to support Veterans and Members

**About you**

Crucial to your success in this role will be your attention to detail and your organisational and time management skills.

You will also demonstrate sound experience in the following areas:

- 3+ years experience with Microsoft platform, Office365 suite, SharePoint, web development, and apps
- Communication and content generation skills to produce impactful collateral and integrate digital projects
- Experience with knowledge sharing and learning management systems
- Strong digital skills, and the ability to learn new digital platforms quickly
- Analytics and reporting skills to identify success measures and produce reports
- Solid understanding of user experience and accessibility principles with varied audiences
- Well demonstrated experience forming collaborative working relationships with a broad range of internal and external stakeholders in a large organisation
- Ability to work as part of a team, and independently
- Excellent interpersonal and communication skills
- Face-to-face presentation and training experience desirable

**Benefits**

Not only do we offer genuinely flexible work arrangements, but we also have a high focus on career development with dedicated L&D funding, and our Benefits Hub provides discounts to hundreds of stores and services that can save you money

What else makes us great:

- Additional 3 days gifted leave at Christmas
- Regular health and wellbeing events
- High performance incentive programs - be rewarded for exceeding your goals
- Parking reimbursement and central location close to public transport
- Monthly employee awards and recognition
- Paid Parental Leave
- World class IT, Technology and Systems

Some organisations say it, but RSL Queensland really means it - you will truly be working amongst committed, passionate and talented professionals. Every day, you will push the envelope as we work together towards our goal of delivering a bright future and enduring legacy for all veterans and their families.