Portal and Claims Coordinator

3 days ago

Brisbane Queensland Australia CPL Full time $60,000 - $80,000 per year

Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every day

CPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the life they choose. We believe in creating an inclusive society, and our dedicated team is committed to providing the very best support, guidance, and understanding to our clients.

Within this role, you will be providing support to the Portal and Claims Team Leader and wider team in creating and managing accurate and timely client service agreements with our clients to help support the delivery of services.

Responsibilities include:

  • Managing NDIS Portal & NDIS Claims
  • Managing data within our CRM.
  • Supporting local teams to ensure the accurate service delivery and billing.
  • Ensure accurate billing and claiming of client services.

Requirements include:

  • Experience using a CRM.
  • Demonstrated knowledge and understanding of the National Disability Insurance Scheme (NDIS).
  • Strong numerical and analytical skills.
  • Intermediate competency in computer software applications and technologies.
  • Demonstrated problem solving, time management and task prioritisation.
  • Effective interpersonal and communication skills (written & verbal).
  • Ability to work independently.

Why would I choose CPL? 

When you join our team, you can benefit from the following: 

  • Tax-Free Savings: Increase your take-home pay by packaging up to $15,900 of your annual salary tax-free, including vehicle sacrifice options.
  • Entertainment Expenses: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
  • Flexible Working: We offer a variety of flexible working options
  • Grow Your Career, Your Way: We're committed to your professional development. Together, we'll create a dynamic and inspiring work environment where your contributions are valued.
  • Take Care of Yourself and Your Community: We understand the importance of well-being. That's why we offer generous leave benefits, including annual leave, personal leave, compassionate leave, and comprehensive paid parental leave.
  • Employee Assistance Program: Access to free and confidential counselling services for you and your family members
  • Embrace Diversity, Celebrate Uniqueness: We believe in creating an inclusive workplace where everyone feels valued and respected.

Please review the attached position description for more information.


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