Investigations Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Location: Melbourne, Sydney or Brisbane.

At Toll Group, we’re proud to be a global logistics leader with a rich heritage and a bold vision for the future. Operating across more than 50 countries, we connect people and businesses through innovative supply chain solutions. Our commitment to safety, integrity, and operational excellence underpins everything we do. Joining Toll means becoming part of a diverse and inclusive team that values collaboration, continuous improvement, and making a meaningful impact across industries and communities.

We are currently seeking an experienced Investigations Manager to lead our Protective Security investigations function across Toll’s global operations. In this pivotal role, you will manage and lead global investigations into whistle-blower disclosures, misconduct, and security incidents, ensuring adherence to legal, ethical, and regulatory standards. You’ll also help shape the strategic direction of the Protective Security function by embedding risk-based insights and aligning investigation outcomes with Toll’s broader security posture, including compliance with DISP, SOCI, and PSPF frameworks.

Key Responsibilities:
- Oversee and enhance investigation processes, templates, protocols, and case management using platforms such as Navex.- Collaborate with Legal, HR, IT Security, and Compliance to ensure consistent and coordinated investigation outcomes.- Provide expert guidance on complex or sensitive investigations, including those at the business unit or site level.- Identify trends and systemic risks from investigations to inform enterprise-wide mitigation strategies.- Support the delivery of the Protective Security Strategy and alignment with risk management frameworks and regulatory obligations (DISP, SOCI, PSPF).- Participate in governance forums and contribute to converged security planning, integrating physical, personnel, and cyber insights.- Deliver training, build investigation capability across the organisation, and travel nationally/internationally at short notice as required.

Qualifications and Essential Requirements:
- Tertiary qualifications in investigations, law enforcement, security management, law, or a related discipline.- Extensive experience managing investigations in a complex, multi-site or global organisation.- Strong commercial and political acumen, with an understanding of how financial and operational drivers affect security outcomes.- Demonstrated ability to manage competing priorities independently and produce high-quality, timely results with mínimal oversight.- Skilled in documentation, business case development, and aligning local approaches with global security strategies.- High personal integrity, sound judgment, discretion, and alignment with Toll’s values and ethical standards.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.