Nswcc Project

Exciting and challenging opportunity to work in a specialist law enforcement agency, Sydney CBD location

**The NSW Crime Commission**
is established to investigate and disrupt organised crime and other serious criminal activity and to pursue confiscation of the proceeds of crime. The Commission is structured into a number of sections consisting of operational divisions, support teams and specialist units. The function of conducting criminal investigations is assigned to the Commission’s Criminal Investigations Division. Investigations are typically conducted pursuant to a Management Committee reference to investigate or approval to work in cooperation with a joint task force comprising one or more of the Commission’s partner agencies. The Division is also responsible for the Commission’s Strategic Intelligence capability, the provision of specialist investigative support services and the provision of advice and recommendations to Government in relation to minimising the impact of serious and organised crime on the NSW community.

**About the role**
This role is responsible for undertaking a range of activities and tasks to deliver the Commission’s records and information management program; records and information may be operational or administrative and exist is a variety of media and formats. The role provides consistent, efficient, and responsive services to internal clients in support of record creation, monitoring quality and security of records and data. The role also contributes to preparation of evidence, security of information and records, training, and support in relation to records and other business systems that support administrative and core functions of the Commission.

**Essential Requirements**
- Records or information management experience within a high volume, client-focussed working environment; willingness to participate in training as required
- Good time management, organisational, problem-solving and administrative skills, including the ability to meet deadlines
- Sound judgement, initiative and the ability to adapt to changes in the working environment
- Good interpersonal, communication and customer service skills, including the capacity to liaise with Internal and external customers and staff at all levels
- Demonstrated ability to work independently and collaboratively as part of an effective team
- Excellent keyboard and computer skills, including records management and/or associated business systems and software
- Sound knowledge of State Records legislation, other related standards and legislation and associated policies, standards and authorities or ability to develop
- Sound knowledge and/or experience with Information Security Compliance / protocols
- Understanding of the functions and role of the Commission

**Key Challenges in this role include**
- Providing consistent, efficient, and responsive services in a high-volume work environment with limited resources, including managing the expectations of internal and external customers
- Maintaining high-level attention to detail
- Demonstrating flexibility and willingness to undertake allocated tasks and/or tailor assistance within agreed service delivery constraints
- Provide high quality collaboration with stakeholders and customers to ensure positive outcomes and high-quality service delivery outcomes
- Maintaining a high level of tact, discretion, and confidentiality at all times
- Developing and maintaining high proficiency in various and new technologies and business systems, and sharing skills and knowledge with others

To learn more about the roles please review the role description

**How to apply**

**LHS 297508** #2680246