Plan Manager/administration
4 days ago
The Base Support Services Inc. (TBSSINC) is a not-for-profit organisation delivering professional, responsive and innovative services to young people and families in Ipswich, Goodna and surrounding regions. TBSSINC is a registered NDIS provider offering Plan Management, Support Coordination and Community Coaching.
**About the Position - Plan Management/Administration**
Reporting directly to the Service Manager, you will be responsible for the daily processing of data,both accurately and efficiently and maintaining a range of related plan management administrative functions.
This role is a minimum of 20 hours per week over 4 days, Monday to Thursday between 9 am and 2 pm. (Please note this position is progressing to be a full-time role)
**Responsibilities**
Maintaining Plan Management system data entry (Service Agreements and Provider Service Agreements, invoicing and enquires)
Maintaining and monitoring data spreadsheets
Maintaining sound knowledge of the NDIS, the NDIS Price Guide and Plan Management Guidelines
Proactive engagement with NDIS representatives, providers, clients and other stakeholders
Participate in continuous improvement practice
Submit Provider Payment enquiries
Invoice adjustments and corrections
Assist with Plan Management processes as well as other tasks and duties as required
**Skills & Experience**
Previous experience in NDIS Plan Management and administration
Bookkeeping/accounting knowledge and experience are highly regarded
Knowledge of the NDIS line items, budget categories and price caps
Strong data entry and administration skills
Excellent problem-solving skills
Excellent interpersonal and communication skills
**You must be able to**:
- Communicate with participants and/or their families using a person-centered approach.
- Support participants and their families to understand their NDIS-funded Plans.
- Assist participants with information about processes and procedures relating to their payments.
- Maintain positive relationships with external stakeholders such as Local Area Coordinators, Support Coordinators, and Service Providers.
**What’s in it for you?**
- Opportunity to Salary Sacrifice
- A dynamic, busy and supportive workplace
- Support and guidance to help you reach your potential
- Onsite parking
- Supervision
**You’ll need to have**:
- Working with Children Check (WWCC) Blue Card
- National Criminal History Check
- An NDIS Worker Screening Check Yellow Card, or the ability to get one
- The right to work and live in Australia
- First Aid Certificate including CPR
**How to apply**
1. Cover Letter: The Cover letter must outline why you are interested in the advertised role,
demonstrating your suitability, and explaining how your recent experience relates to the criteria.
2. Resume that clearly outlines any work experience and qualifications you have that would contribute to your success in this role.
**Further enquiries**
**Job Type**: Part-time
**Salary**: $32.21 - $35.14 per hour
Expected hours: No less than 20 per week
**Benefits**:
- Salary packaging
Schedule:
- Monday to Friday
Licence/Certification:
- Full Driver Licence (required)
Work Authorisation:
- Australia (required)
Ability to Commute:
- Goodna, QLD 4300 (required)
Work Location: In person
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