Park Manager

5 days ago

Torquay, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Location**

Searching for a surfing escape in Victoria? Head to Ingenia Holidays Torquay to soak up the beachside atmosphere at one of Victoria’s best-known surfing locations.

Located less than one kilometre from the Torquay Foreshore, Torquay Beach and The Esplanade, this is one destination best explored on foot, with local shops, cafes and restaurants on the holiday park’s doorstep. While the coastline might be the main attraction with over 20 beaches and coves to explore in the Torquay region, the holiday park gives you plenty of excuses not to leave with a solar-heated swimming pool, heated spa and landscaped gardens.

Choose from a studio to a three-bedroom unit or book a powered site to camp or set up the caravan - including a selection of sites with synthetic turf.

**Responsibilities**
- Provide high levels of customer service to all guests and residents
- Management of staff including roster preparation and performance management and recruitment of new staff
- Finance and resource management for consumables, grounds and buildings
- Support construction and development teams with new cabins and refurbishment processes
- Conducting weekly inspections of the site
- Collection of outstanding payments from residents
- Attend to emergency situations when required

**About You**

With a background in tourism, property, sales or venue management, you should be passionate about the tourism industry and be able to demonstrate your experience with the following:

- Experience in managing similar assets preferably Tourist/Caravan Parks
- Operational and project management skills
- Experience using Newbook or similar booking software
- Excellent communication skills
- Excellent administrative, financial controls and practices
- Ability to go above and beyond to meet company objectives as well as ensuring customer satisfaction

**Culture & Benefits**
- Employee rewards and recognition program
- Discounted accommodation rates at Ingenia holiday parks
- Development opportunities and supportive team

No agencies please.

**Culture and Benefits

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