Records Management Officer

1 week ago

Torquay, Victoria, Australia Surf Coast Shire Council Full time $74,811 - $79,812 per year
  • Permanent Full Time
  • $74,811 – $79,812 pa (plus 12% super and annual pay increases)
  • Flexible working arrangements available including flexitime, WFH and RDOs

Who we are

Surf Coast Shire Council oversees the picturesque region of Surf Coast Shire in Victoria, Australia, striving to ensure the wellbeing and prosperity of its residents and businesses. This includes upholding local laws and regulations, managing essential infrastructure like roads and parks, and providing vital community services such as family and youth programs.

Council acknowledges the Wadawurrung People, and the Gulidjan and Gadubanud Peoples of the Eastern Maar Nation as the Traditional Owners of the lands we now call Surf Coast Shire.

Locals experience a sought-after quality of life – And when you work with Council, you are helping our community and environment to thrive. Our people play vital roles in creating an innovative, safe, respectful, and supportive workplace, living our values, and delivering exceptional services to our community.

We empower our people to do their best and be proud of their achievements.

We work together, we see opportunity, we do what we say, and we make a difference.

Your new career

Be part of a collaborative team that keeps Council's information organised, accessible and secure.

Our Records Management Team ensures compliance with the Public Records Act while helping staff confidently manage both digital and hard copy records.

As our new Records Management Officer, you'll play a hands-on role in keeping things running smoothly — from supporting colleagues with our electronic document management system (EDRMS) to safeguarding the information that underpins Council's work for the community.

What you will bring to the role

You're a detail-driven and curious professional who takes pride in accuracy, organisation and great service. You enjoy problem solving, working with systems, and supporting others to do their best work. Most of all, you value teamwork and the trust that comes with handling information responsibly.

To thrive in this role you will bring:

  • Strong organisational skills and the ability to juggle multiple priorities
  • Clear communication and a helpful, team-focused approach
  • Confidence with technology and digital recordkeeping tools

Key selection criteria

Mandatory qualifications, experience and requirements

  • Experience in records management or similar role.
  • Demonstrated knowledge and application of records management processes and systems, including knowledge and experience of EDRMS – preferably Content Manager.
  • Completion of a Certificate course in Records/Business/Administration or more experience in a similar environment.
  • Data entry experience and high attention to detail.
  • Follow established work practices and be accurate in the capture of metadata.
  • Experience in Microsoft Office applications.
  • Ability to work independently as well as in a small team.
  • Experience in Local Government.
  • A current Working With Children Check
  • You have the permanent right to live and work in Australia
  • Police Check results that are suitable for this position (will be arranged by Surf Coast Shire Council). 

    A complete international criminal history check is required if the person has worked or lived overseas for any period of time OR a complete national criminal history check is required if the person has only ever worked in Australia.

What you'll love working with us

Council embraces diversity and social inclusion and encourages applications from skilled people from all walks of life.

We recognise that our employees play a vital role in creating an innovative, safe, respectful and supportive workplace, living our values and delivering exceptional services to our thriving community. Our shire spans the Traditional Lands of the Wadawurrung People and the Gulidjan and Gadabanud Peoples of the Eastern Maar Nation. Council is committed to providing a workplace culture of equity, inclusion and diversity that eliminates all forms of discrimination, harassment and bullying.

There are numerous social activities throughout the year available as well as the benefits of:

  • Flexible working arrangements including working from home and flexi time options, RDOs
  • Employee Assistance Program and award-winning staff wellbeing program
  • Career development and learning opportunities, we help our people grow
  • Purchase of additional annual leave
  • Free onsite parking
  • Leave loading.

For more information

More information on the role accountabilities and the key selection criteria can be found in the position description here.

If you believe you have the knowledge, skills and experience to fulfil this role and would like further information, please contact Mon Neumann, Coordinator Records Management on

How to apply

Applications are to be in Word or PDF format and should include a:

  • cover letter including your statement addressing the selection criteria
  • copy of your resume.

Please note that only applications with a statement addressing the selection criteria will be considered for this position.

Simply complete the application process by clicking the "Apply Now" button and we'll be in touch with you shortly regarding your application.

Applications close at 11.59pm Sunday 28 September 2025

Surf Coast Shire Council is an equal opportunity and child safe employer.

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