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Campaign Manager

2 weeks ago

Sydney, Australia Luxury Escapes Full time

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, weekly events, the opportunity to experience the travel we offer and significant professional development opportunities - we go above and beyond to make every workday something to look forward to

We are looking for a** Campaign Manager** to join our Commercial Operations Team.

Working closely with the Sales Team to lead the end-to-end process of bringing our amazing travel deals to our digital platform the Campaign Manager is responsible for building and strengthening the Partner relationships pre, during and post campaign as well as acting as primary contact for all aspects relating to their campaigns.

**What you'll do**:
**Account Management/Partner Relations**:

- Foster relationships of new and existing partners
- Subject Management Expert for campaigns
- First level vetting of campaigns to ensure accuracy of data
- Collect and verify and gain approval of additional campaign info direct from the Partner
- Be the escalation contact with partners and internal stakeholders for live and past campaigns
- Provide post campaign reporting to partners and the Commercial Sales team
- Be the primary contact for all finance related queries from Partner and LE Finance team

**Digital Campaign Management duties**:

- End to end project management of campaigns, working with various teams across the business
- Operational set up of campaign, either through a Channel Manager or Luxury Escapes' systems
- Organise and store all campaign assets across imagery and video
- Coordinate landing page and print ad creation with the the Luxury Escapes Studio Team
- Inventory management: manage the status of inventory on live sales to maximize revenue opportunities and maintain ongoing adjustments for life of open calendar bookings

**What we are looking for**:

- Exceptional written and verbal communication skills
- High level attention to detail and accuracy
- Flexible attitude and innovation skills to achieve set deadlines
- High level of initiative and problem-solving skills
- Sound understanding of the end-to-end travel sales process
- Ability to develop strong relationships with internal and external stakeholders
- Ability to work well both autonomously and as part of a team
- High operating level of Microsoft suite: Excel/Word/Powerpoint
- Sound understanding of ACCC consumer guidelines in Travel space
- ** Those with previous experience with Salesforce CRM software in an ecommerce environment will be of particular interest**

**What's in it for you?**
- First-class health and well-being program, including an onsite gym, yoga, and meditation, with breakfast and catered lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Fun and flexible working environment - Friday afternoon onsite gatherings (wine included) and monthly celebrations.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- At Luxury Escapes we embrace diversity in our people and make hiring decisions based on experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview process._

**We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.