Performance Consultant

Performance Consultant
- Permanent
- Sydney, Melbourne, Brisbane

**How will I help?**

The Lead performance consultant is a key role within our internal business performance academy, responsible for partnering with stakeholders to identify and qualify performance gaps, design and implement performance management strategies, and drive organisational effectiveness.

They leverage systems thinking to understand the organisations business strategy, analyse performance data, and work with out capability design, build, and delivery teams to inform the development of solutions that align with and support the achievement of strategic objectives.

Key objectives of this position include:

- Identifying performance needs
- Analyse performance gaps
- Inform and collaborate in the design of solutions addressing identified gaps
- Oversee the quality of initiatives aligned to organisational needs
- Evaluate effectiveness aligned to performance requirements

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To be successful in this position you will have a keen understanding of Business Banking, including a deep intuition for best practice relationship banking, risk management, customer experience, and leadership practices. Your practical experience in sales effectiveness or business optimisation will help you find innovative solutions to often complex problems and will be underpinned by a bachelor's degree or higher in relevant fields such as Business Administration, Education, Training and Development or a related discipline. It will be highly desirable to have experience in learning and development, instructional design, performance consulting or related roles.

You should possess a diverse skill set including:

- Analytical skills: Ability to source and assess data and metrics to identify trends, inefficiencies, and opportunities for improvement.
- Financial Accumen: Understanding financial principles and banking products and systems to provide relevant advice and strategies.
- Consulting Skills: Proficiency in stakeholder engagement, including building relationships and understanding client's needs.
- Problem solving: Strong capability to devise innovative solutions to complex challenges faced by businesses.
- Communication Skills: Excellent verbal and written sills for presenting findings and recommendations clearly to diverse audiences
- Industry knowledge: Deep understanding of the banking sector, regulations, and market trends impacting business banking.
- Customer Focus: Commitment to understanding and enhancing the client experience, tailoring solutions to meet specific business needs.
- Knowledge of learning theories and practices. A solid understanding of adult learning principles, instructional design methodologies and learning technologies is essential for designing effective learning solutions

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002356059024