IT Support Analyst

2 weeks ago

Sydney, Australia Brennan IT Full time

**Objectives of this role**
- Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business
- Participate in meetings regularly with managers to assess issues and to identify and implement improvements for more-efficient operations
- Provide strong, timely financial and business analytics for decisions by partners and organizational stakeholders
- Develop actionable roadmaps for improving workflows and processes, and establish and organize KPIs in line with global directives
- Comply with all national and local regulations

**Responsibilities**
- Interpret data using analytics, research methodologies, and statistical techniques
- Develop and implement data analyses, leveraging collection systems and other strategies that optimize statistical efficiency and quality
- Serve as liaison between staff and management by analyzing and interpreting data for company procedures, policies, and workflows
- Prepare, analyze, and summarize operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts
- Conduct full lifecycle of analytics projects (including pulling, manipulating, and exporting data) from project requirements documentation to design and execution
- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates

**Required skills and qualifications**
- Advanced analytical skills, with experience collecting, organizing, and disseminating abundant information accurately
- Ability to write reports
- Exceptional verbal, written, and visual communication skills
- Experience with Microsoft Windows Desktop Operating Systems (Windows 7 and above).
- Experience with Point of Sale and EFTPOS including setup and troubleshooting.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines. Flexibility with working hours.

**Preferred skills and qualifications**
- Bachelor’s degree (or equivalent), preferably in computer science, mathematics, business management, or economics
- Deep experience in managing budgets
- Ability to present findings in a polished way
- Proficiency with statistics and dataset analytics (using SPSS, SAS, Excel)
- Entrepreneurial mindset, with an innovative approach to business planning

**Why Work for Brennan?**

At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of this approach, we have now become the largest Australian-owned systems integrator in Australia.

  • IT Support Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Raksha IT Full time

    Job Advertisement: Part-Time IT Support AnalystPosition: IT Support Analyst (Part-Time)Working Days: 3-4 days a weekLocation: Various client offices around Sydney, NSWEmployment Type: Part-time, On-siteAbout Us: We are a leading IT service provider dedicated to delivering top-notch technical support and solutions to our clients. Our team thrives on...

  • IT Support Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Raksha IT Full time

    Job Advertisement: Part-Time IT Support AnalystPosition: IT Support Analyst (Part-Time)Working Days: 3-4 days a weekLocation: Various client offices around Sydney, NSWEmployment Type: Part-time, On-siteAbout Us: We are a leading IT service provider dedicated to delivering top-notch technical support and solutions to our clients. Our team thrives on...

  • Application Support Analyst

    7 days ago

    Sydney, Australia Latitude IT Full time

    Excellent Application Support Team in Sydney - Leverage your tech skills in Networking & SQL - Fantastic opportunity to level-up your app support career Our client is seeking an Application Support Analyst to join their growing support team due to a promotion. You will work in an extremely collaborative environment with exciting opportunities to get...

  • Security Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Kinetic IT Full time

    Join to apply for the Security Analyst role at Kinetic IT1 day ago Be among the first 25 applicants Join to apply for the Security Analyst role at Kinetic ITGet AI-powered advice on this job and more exclusive features.About Kinetic IT: We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and...

  • Data Quality Analyst

    2 weeks ago

    Sydney, Australia Latitude IT Full time

    Large transformation project - Work for an iconic Aussie household brand - Hybrid working arrangement **Large transformation project** **Work for an iconic Aussie household brand** **Hybrid working arrangement** This transformation program spans the entire organisation and will have continuous releases to create rapid value for all users whether...

  • Business Analyst

    1 day ago

    Sydney, New South Wales, Australia It Alliance Australia Full time

    One of our Federal Government clients is looking for Business Analyst in Canberra.We are looking for the following Skills/Experience:Demonstrated experience as a Business Analyst.Candidates should have a minimum of 5-10 years of experience in business analysis or a related field.Business analysis skills including requirements gathering and definition,...

  • Technical Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Libran IT Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Libran ITOur aviation client is looking for a Digital Business Analyst with Amadeus experience to join their agile delivery team.This role will focus on translating business needs into clear, actionable requirements for digital solutions within a complex and...

  • Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia IT Alliance Australia Full time

    One of our Federal Government clients is looking for Business Analyst in Canberra.We are looking for the following Skills/Experience:Demonstrated experience as a Business Analyst. Candidates should have a minimum of 5-10 years of experience in business analysis or a related field.Business analysis skills including requirements gathering and definition,...

  • Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia IT Alliance Australia Full time

    One of our Federal Government clients is looking for Business Analyst in Canberra.We are looking for the following Skills/Experience:Demonstrated experience as a Business Analyst. Candidates should have a minimum of 5-10 years of experience in business analysis or a related field.Business analysis skills including requirements gathering and definition,...

  • Technical Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Libran IT Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Libran ITOur aviation client is looking for a Digital Business Analyst with Amadeus experience to join their agile delivery team. This role will focus on translating business needs into clear, actionable requirements for digital solutions within a complex and...