Community Sales Associate

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.What's on Offer?
- Competitive salary package + performance bonus + commission per settlement
- 6 Months Paid Parental Leave
- Paid Volunteer Leave as part of giving back to the local community.
- Staff discounts on our Ingenia Holiday Parks
- Opportunities for career development
- About the Role
- We are looking for an engaging and driven Community Sales Associate to join our residential Sales team and drive the success of our over-55s residential community in Morisset.
- We are currently in construction phase with this community which will be the largest land lease community in the Southern Hemisphere, boasting 606 homes and state of the art amenities
- This opportunity will be responsible for handling administrative sales tasks, supporting sales activities and the entire sales process to help the team meet or exceed budgeted revenue targets.
- What You’ll Be Doing
- Welcome and greet prospective home buyers to the community and present the homes and the project in a professional way.
- Assist the sales team in selling homes.
- Help coordinate marketing and events for projects e.g. open days, events etc.
- Manage the company’s existing database of clients relating to the project using the CRM system.
- Input all customer enquiry information and updates into the CRM database.
- Manage and follow-up with prospective buyers on the CRM database.
- Ensure that residents are informed of additional activities, events, higher end products etc.
- Register any issues in terms of precinct presentation, facility maintenance, office, common areas etc.
- Conduct site tours, if necessary, with prospective residents.
- Perform administrative tasks as required.
- Always maintain impeccable presentation of sales office and display homes.
- Participate in & contribute to meetings and make suggestions for continuous improvement.
- About You
- Previous experience using a CRM system.
- Customer service oriented with excellent presentation skills.
- Strong local area knowledge.
- Ability to liaise with individuals within the seniors’ community.
- Strong computer literacy skills & ability and confidence to learn new systems.
- Goal oriented, self-motivated, and able to work within a team environment.
- Approachable, patient and understanding.
- Strong ability to follow up and communicate timelines.
- Strong organizational skills with a proven ability to work to deadlines.
- High level of ethics and integrity in all dealings.
- Attentive listening, meeting deadlines under pressure and building effective relationships.
- Availability to work on weekends as/when necessary is an essential requirement of the role. This may be on an ongoing rostered basis.
- Availability to work after hours to support client events or functions e.g. twilight open home viewing for prospective clients. This would be on an occasional / ad hoc basis.

**Culture and Benefits