Customer Service Operator

2 days ago

Mulgrave, Australia IPA Personnel Services Full time

Our client is a global leader in water, hygiene and energy technologies and services. Specialising in Foodservice, food processing, hospitality, and healthcare.

They pride themselves on delivering exceptional customer service and high-quality products/services to their customers.

As a small supportive team, they are proud of their collaborative work environment where employee contributions are recognised and appreciated.

They are seeking a motivated Customer Service Operator to join their team in Mulgrave. This is a casual position offering full time hours with a hybrid work arrangement - two days in the office and three days working remotely from home.

As a Customer Service Operator, you will be responsible for:

- Answering incoming customer calls professionally, addressing enquires, concerns and complaints in a timely manner.
- Process customer orders accurately and efficiently
- Proactively follow up with customers regarding order status and shipment details

Your exceptional communication skills and customer-centric approach will be instrumental in providing outstanding customer service to their valued customers.

If you are a passionate and customer-focused individual looking to join a small, supportive team in Mulgrave, we would love to hear from you.

Please

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