Service Delivery Manager

3 days ago

Chermside, Australia Me & My Support Full time

We are seeking a Full Time Service Delivery Manager to join our growing team in Chermside, Brisbane

**About Me & My Support**

Me & My Support is an expanding contemporary Disability Support Service that operates as a Registered NDIS Provider within the Brisbane, Gold Coast and Sunshine Region. Me & My Support aims to deliver person-centred support that promotes the safeguarding principles of safety and quality when supporting people to live an enriched life. Me & My Support has a diverse range tailored support options to cater for people goals which includes, but not limited to Supported Accommodation options and other lifestyle services funded by the National Disability Insurance Scheme (NDIS).

**About the position**

The Service Delivery Manager will play a key role with managing the organisations day to day operations across the organisation. The Service Delivery Manager will work closely both the Director of Operations and Director of Corporate Services and other key leadership members out of Chermside Office.

The Service Delivery Manager will represent and contribute to managing effective relationships with Stakeholders, the Community, Participants and their Families or Nominees.

**Experience, Attributes & Skills**
- Experience in similar role, highly desirable
- Leadership and managerial experience are a **must**:

- Experience coordinating supports for people with a disability under the NDIS
- Experience managing SIL Homes
- Rostering and scheduling experience
- Good knowledge of NDIS Price Guide & NDIS Practice Standards
- Good knowledge of the Community & Home Care Award (SCHADS Award)
- Experience with Incident & Conflict Management
- Sound written and verbal communication skills
- Ability to work and contribute within a diverse team setting
- Ability to work independently within a fast-paced environment
- Good I.T Skills, confidence to navigate work Apps, SharePoint & Adobe Sign
- Must be willing to participate in on call duties

**Qualification & Licenses**
- NDIS Worker Orientation Certificate
- Blue Card
- NDIS Worker Clearance
- Diploma level in Community Services or similar (Highly Desirable)

**Salary**: $80,000.00 - $100,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Leadership & Management: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Manager

    6 hours ago

    Chermside, Queensland, Australia Myer- Customer Service Manager Full time $80,000 - $120,000 per year

    Job no: 9441878 month limited tenure - As a Customer Service Manager at Myer Chermside you'll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You'll champion the Myer strategy, manage daily operations, and provide ongoing coaching and...

  • Nurse Unit Manager Central Sterilising Services Department

    2 days ago

    Chermside, Queensland, Australia Metro North Hospital & Health Service Full time $80,000 - $120,000 per year

    About the roleThe purpose of this role is to demonstrate accountability at an advanced practice level for leadership, effective coordination, efficient management, and for the monitoring and development of nursing standards of practice within the CSSD.About youOur ideal candidate will be someone who can carry out the following key accountabilities in...

  • Marcs & David Lawrence Cluster Manager

    2 weeks ago

    Chermside, Queensland, Australia Myer- Marcs & David Lawrence Cluster Manager Full time $60,000 - $90,000 per year

    Job no: 944109 Marcs and David Lawrence are synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct style. We are seeking a hands-on and customer centric Cluster Manager to drive the team based in our Marcs and David Lawrence concession stores within Myer Chermside. We...

  • Executive Support Officer Nursing Services

    6 days ago

    Chermside, Queensland, Australia Metro North Hospital & Health Service Full time $60,000 - $90,000 per year

    About the roleFixed term temporary full time opportunity to provide the Director of Nursing and The Prince Charles Hospital (TPCH) Executive Office with high-level confidential and administrative support, including the organisation and management of matters referred to the Director of Nursing for resolution. This role will manage and coordinate the daily...

  • Installation, Service

    1 week ago

    Chermside, Australia Dedicated Strategic Solutions Full time

    Do you have proven experience in Installation, Service & Warranty Coordination or Management? Bring this experience to our client's business, where you will be responsible for all stock, coordination of warranty & repair works, customer installations, and demonstrated experience of working to prerequisite timeframes and budgets. Initially, you will be the...

  • Trade Manager Electrical

    2 weeks ago

    Chermside, Queensland, Australia Metro North Hospital & Health Service Full time $120,000 - $180,000 per year

    About the rolePermanent full time opportunity to provide strategic leadership and exemplary supervision to all Electrical Tradespersons and operational electrical staff under your direction. You will foster a culture of inclusion, collaboration, and professional teamwork. This role is responsible for delivering a reliable, legislatively compliant, and safe...

  • Customer Service Manager

    9 hours ago

    Chermside, Queensland, Australia Myer Full time $80,000 - $120,000 per year

    8 month limited tenure - As a Customer Service Manager at Myer Chermside you'll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You'll champion the Myer strategy, manage daily operations, and provide ongoing coaching and leadership to your...

  • Customer Service Manager

    8 hours ago

    Chermside, Queensland, Australia MYER Full time $80,000 - $120,000 per year

    Customer Service ManagerJob no: 944187Work type: Limited TenureLocation: Chermside8 month limited tenure - As a Customer Service Manager at Myer Chermside you'll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You'll champion the Myer...

  • Patient Services Assistant

    6 days ago

    Chermside, Australia Fresenius Medical Care Full time

    **Position Title: Patient Service Assistant** **Reports to (position): Dialysis Clinic Manager** **Primary purpose of the role**: - To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. - Functions as a team member, promoting the values, missions and goals of the...

  • Complex Care Coordinator

    6 days ago

    Chermside, Queensland, Australia Metro North Hospital & Health Service Full time $80,000 - $120,000 per year

    About the roleTemporary full time opportunity to provide provides high-level consultation, advice, support, and leadership to staff within Metro North Mental Health – The Prince Charles Hospital (MNMH-TPCH) who support consumers experiencing severe and persistent mental illness, along with their carers, families, and community supports. A key focus of the...