Medical/allied Health Receptionist

Eastern Suburbs | Beautiful Location | Health Inspired Workplace
- **Are you the calm, capable, detail-focused team player we’ve been looking for?**_
- Balwyn Sports and Physiotherapy_ is **growing**, and we’re looking for a reliable, thoughtful and skilled Senior Medical Administrator to support our Practice Manager and ensure smooth daily operations in our fast-paced allied health clinic.
- Follow _**STEP 1**_ _below to start the interview process -_

**TO APPLY - CLICK HERE TO COMPLETE OUR VIDEO INTERVIEW -**

**About Us**

Established 15 years ago, we are now one of the largest allied health clinics in the Eastern Suburbs, voted BX **Allied Health Business of the Year** in 2020.

We have a large, modern and custom designed facility that is located in the heart of Balwyn, surrounded by trees, cafes, plenty of car parking and sporting clubs - we are spoilt by our location.

The clinic is located over two levels with a boutique, light filled Pilates studio and rehab gym downstairs. With a vibrant culture and passionate team, we live our values every day:

- Respect
- Professionalism
- Continuous Improvement
- Passion
- Practice What We Preach

We support our staff with genuine development opportunities, wellness perks (like onsite Pilates), and a leadership team that values your contribution.

**About the Role**

This is a key administrative position designed for a reliable, detail-oriented individual who thrives on structure, numbers and helping things run like clockwork.

You’ll support the Practice Manager and take ownership of critical back-office functions including:

- Managing daily admin operations and front desk duties
- Overseeing third-party billing (TAC, NDIS, WorkCover, etc.)
- Reconciling payments, banking and debtors management
- Supporting stock management and invoicing
- Assisting with rostering, reporting and internal communications
- Leading junior staff and contributing to training and process improvements
- Keeping reception tidy and welcoming for clients

**You’ll Love This Role If You Are**:
A highly conscientious professional with a love of systems and precision
Naturally steady and dependable, with a calm and measured approach
Someone who thrives in a structured and collaborative workplace
Great with numbers, reporting, and basic finance
A strong communicator who loves helping others succeed
Proactive, reliable and always thinking two steps ahead
Committed to continuous learning and growth

**Skills & Experience We’re Looking For**
- 1+ years' experience in medical, allied health or equivalent industry administration (eg: hairdressing salon)
- Strong organisational and multitasking skills
- High attention to detail and ability to follow systems
- Sound mathematical and financial understanding
- Confident with Microsoft Office, cloud-based tools & medical software (Nookal preferred)
- Experience handling client payments and invoicing
- Ability to lead by example and support junior staff
- Strong communication and customer service skills

**Why Join BSPC?**
- Access to Pilates, gym and wellness facilities
- Bike-friendly with shower and rooftop courtyard
- Mentorship and growth opportunities
- Professional development support
- Coffee next door at Balwyn’s best café (Mazu)
- Work in a vibrant, award-winning practice
- Be part of a values-driven and passionate team

**Want to Apply?**
- Step 1_ - Complete our Video Interview This only takes 5 minutes and you can complete it on your phone Just click the link below to get started

**Job Types**: Part-time, Permanent

Pay: $25.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Gym membership
- Professional development assistance

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person