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Integration Specialist

3 weeks ago

Fremantle, Australia Talent International Full time

**Job Details**:
**Location**

Fremantle

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH100233_1680168396

**Contact**

Andrew Mackin Brown

**Posted**

about 5 hours ago

**Position Purpose**:
**Key Accountabilities**:

- Monitor and address assigned work within the support queue, escalating issues as necessary to meet business needs, and identifying and communicating business workarounds.
- Provide advice, support, and guidance to developers, analysts, administrators, and management on code review, design, and problem-solving.
- Investigate and rectify the root cause of repetitive incident tickets, performing complex analysis of reported defects to enable planning for issue resolution.
- Collaborate closely with internal stakeholders and vendors to provide issue resolution, solutions, and service delivery, and maintain strong stakeholder relationships.
- Collaborate with internal stakeholders to define integration requirements and translate those requirements into technical deliverables.
- Design and build complex system integrations or data flows and interfaces based on functional requirements.
- Monitor and maintain existing integrations or flows, ensuring they run at optimal times and performance levels.
- Collaborate with vendors and third-party contractors on system upgrades and enhancements.
- Provide end-to-end ongoing support for already implemented integrations and interfaces.

**Selection Criteria: Qualifications & Experience**:

- Relevant postgraduate tertiary qualifications in Information Technology or a related discipline, with exposure to various technical environments.
- Experience working with modern workplace technologies, including but not limited to Talend, PeopleSoft, Blackboard, Microsoft365, Jira/Confluence, ServiceNow, Microsoft Power Platform.

**Knowledge, Skills & Abilities**:

- Experience in integration development and administration/support or similar.
- Experience with SQL database administration is preferred.
- Strong critical thinking and problem-solving abilities with outcome-focused solutions.
- Highly developed verbal and written communication skills, with the ability to build credibility and demonstrate professionalism with stakeholders.
- Ability to operate in a changing work environment and know when to escalate challenging issues.
- Demonstrated skills in the analysis, assessment, design, specification, development, testing, implementation, and support of enterprise-level systems.

**If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Andrew Mackin Brown by clicking the "APPLY" button, alternatively please call 08 6212 5524.