Mechanical Underground Field Service Technician

**At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with in house RTO’s, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.**

**About the role**

We currently have opportunities available for experienced and capable Mechanical Field Service Technicians to join our NSW based Underground Coal Field Service Department.

This role is responsible for supporting our expanding customer base of Caterpillar Longwall Equipment. This exciting opportunity will also provide the exposure to the release of the next generation Caterpillar longwall technology.

**Key Responsibilities**
- Provide maximum satisfaction to our customers by ensuring all inspections, maintenance, commissioning and repairs are carried out to the highest possible standard.
- Monitor and review Caterpillar equipment in operation and provide necessary feedback to all stakeholders to assess and improve performance.
- Deliver onsite technical assistance to provide appropriate solutions to customer issues.
- Training and mentoring of site personnel.
- Maintain a high safety standard.
- Assist with Audits, Lifecycle, Downtime and Performance analysis and reporting for preventative maintenance

**Skills & Experience**
- Mechanical Trade Certificate - Australian Trade Recognised.
- Minimum 6 months Underground experience
- Demonstrated ability to develop and maintain effective relationships with key stakeholders
- Excellent communication skills (written, verbal and interpersonal)
- Intermediate Microsoft Office skills
- Ability to travel, sometimes at short notice due to the nature of the role
- Willingness and ability to be on call or work overtime as required
- Demonstrated Diagnostic skills and Fault finding/root cause analysis skills
- Be able to read and interpret circuit diagrams and maintenance manuals
- Have a strong focus on safety for yourself and other team members
- Be flexible, reliable and show initiative

**Desirable**
- Sound knowledge of fluid power principles and calculations with the ability to interrupt hydraulic schematics
- Experience with troubleshooting hydraulic and mechanical breakdowns
- Knowledge of Caterpillar longwall equipment
- Knowledge and understanding the lifecycle of a Longwall
- Experience in conducting or participating in risk assessments

**Why Join WesTrac?**

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

- Competitive remuneration + opportunity for OT
- Tool of Trade Vehicle + 35% in allowances
- Ability to purchase additional annual leave
- Salary Packaging + Novated leases
- Discounted CAT Hand Tools
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028. Job number: 883024

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._