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Home and Investment Lending Manager

2 months ago

Balwyn North, Victoria, Australia Australia and New Zealand Banking Group Limited Full time
About Us

At Australia and New Zealand Banking Group Limited, we're dedicated to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

Job Type: Permanent, Full-Time

Location: ANZ Branch, VIC

Our high-performing teams of Home and Investment Lending Managers play a critical role in making this happen, by supporting our customers to save for, buy and own their own home or investment property.

What We Offer
  • Be part of a team committed to growth: ANZ is committed to growth in the Australian home and investment lending market and we're recruiting more lending managers to support our aspirations.
  • We're making it easier and faster for our customers and you: In addition to hiring more lending managers, we're heavily investing in marketing and activity to drive greater customer awareness and leads, as well as making significant investments in our lending operations to improve turnaround times and service quality.
  • You'll be supported in developing your capability and career: As an ANZ Home and Investment Lending Manager, you are supported by dedicated capability coaches to help grow your skills as a lender and expand your business opportunities and sources of referrals. Our lending career pathways provide for career progression and promotion within ANZ.
  • Be rewarded for your contribution: Our new approach to remuneration for Home and Investment Lending Managers means you'll be competitively rewarded for contributing to our growth.
What You'll Do

As an ANZ Home and Investment Lending Manager, your knowledge of the local market will help you build strong relationships with customers so you can coach them through the home loan journey and deliver an exceptional customer experience.

To grow in the role and invest in your future, you will build your own lending capability with great training and development opportunities and specialised coaching support. This will provide you with excellent, transferable lending skills that can take you many places within ANZ and across the financial services industry.

What We're Looking For
  • Demonstrated residential lending and retail banking experience
  • Experience working in a sales role that has financial targets would be advantageous, but is not mandatory
  • Exceptional stakeholder engagement skills and relationship building expertise, coupled with the desire to build your network and promote ANZ
  • Strong customer focus and the ability to effectively network to build customer and community connections
  • Financial savvy, with a keen attention to detail
  • An active user and promoter of technology to educate customers about digital solutions
  • The ability to multi-task and be highly adaptable to change and ambiguity
  • Excellent communication skills, coupled with great presentation and interpersonal skills
  • A proactive attitude and the desire to be part of a productive, supportive and collaborative team environment
Why Join Us

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.