Technical Transition Specialist

5 days ago

Melbourne, Victoria, Australia Asahi Beverages Full time

Role Overview

As a key member of the Asahi Beverages team, you will play a pivotal role in ensuring seamless technology transitions from projects to operational environments. With a focus on structured transition processes, your primary objective is to enhance productivity while minimizing disruptions and supporting both technology and business goals.

Acting as a vital link between project teams and technology operations, you will embed best practices in service transition and contribute to creating a lasting impact. Your responsibilities include driving continuous improvement by refining processes and ensuring our technology service transitions align with evolving business needs.

Key Responsibilities:

  • Develop and maintain a framework for facilitating smooth transitions from project delivery to technology operations.
  • Collaborate closely with project managers, business analysts, other project resources, and IT teams to ensure that transition criteria meet project outcomes and business objectives.
  • Educate stakeholders on transition processes, aligning efforts to support technology and project objectives.
  • Manage transition requirements meticulously, identifying gaps early to maintain continuity.
  • Work effectively under pressure, managing priorities and expectations for optimal outcomes.
  • Champion ITIL-aligned processes, driving ongoing improvements and enhancing the business user experience.

About You

  • Tertiary qualifications are preferred.
  • Emerging talent with experience in Big 4 professional services will be highly regarded, especially those who are eager to take on new challenges and expand their expertise in a dynamic, impactful role.
  • Proven experience in service and process management, excelling at driving process improvements and aligning people, technology, and processes for optimal business performance.
  • Skilled in service management, IT operations, and project management frameworks, ensuring smooth service transitions and alignment with business needs.
  • You should be self-motivated, collaborative, and improvement-driven, with well-honed skills in report writing, presentation, negotiation, and team integration.
  • We also consider background in technology, PM, or BA with an interest in managing project-to-technology handovers.

What We Offer

  • A competitive salary of $85,000 - $110,000 per annum, depending on location and experience.
  • An opportunity to work with a leading beverage company, contributing to the success of our business.
  • Professional development opportunities to enhance your skills and knowledge.

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