Operational Manager

2 days ago


Baulkham Hills, New South Wales, Australia Guzman Y Gomez Full time

Role Overview

We are seeking a skilled Operational Manager to lead our team at Guzman y Gomez.

The ideal candidate will have experience in managing fast-paced environments, ensuring exceptional customer service, and upholding high food safety standards. They will play a pivotal role in shaping the guest experience, leading the team, coaching, and motivating them to excel.

Salary: $60,000 - $80,000 per annum (dependent on experience)

About Us

Guzman y Gomez is a Mexican-inspired fast-food chain that prides itself on serving authentic flavors and fostering a positive work environment. We value diverse experiences but look for candidates with leadership or supervisory experience, a proven track record of delivering outstanding customer service, and relevant certifications such as Food Safety Supervisor and Responsible Service of Alcohol.

Key Responsibilities:

  • Lead the team to achieve operational excellence and maintain high food safety standards
  • Develop and implement strategies to enhance the guest experience and increase sales
  • Maintain open communication channels, provide feedback, and recognize employee achievements
  • Manage staff performance, conduct regular training sessions, and ensure compliance with company policies

Benefits:

  • Competitive salary
  • Flexible rosters and stable employment
  • Free GYG uniforms and exclusive merchandise
  • Discounted meals and opportunities for professional growth
  • Cultural celebrations and team-building activities

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