Operational Manager
2 days ago
Role Overview
We are seeking a skilled Operational Manager to lead our team at Guzman y Gomez.
The ideal candidate will have experience in managing fast-paced environments, ensuring exceptional customer service, and upholding high food safety standards. They will play a pivotal role in shaping the guest experience, leading the team, coaching, and motivating them to excel.
Salary: $60,000 - $80,000 per annum (dependent on experience)
About Us
Guzman y Gomez is a Mexican-inspired fast-food chain that prides itself on serving authentic flavors and fostering a positive work environment. We value diverse experiences but look for candidates with leadership or supervisory experience, a proven track record of delivering outstanding customer service, and relevant certifications such as Food Safety Supervisor and Responsible Service of Alcohol.
Key Responsibilities:
- Lead the team to achieve operational excellence and maintain high food safety standards
- Develop and implement strategies to enhance the guest experience and increase sales
- Maintain open communication channels, provide feedback, and recognize employee achievements
- Manage staff performance, conduct regular training sessions, and ensure compliance with company policies
Benefits:
- Competitive salary
- Flexible rosters and stable employment
- Free GYG uniforms and exclusive merchandise
- Discounted meals and opportunities for professional growth
- Cultural celebrations and team-building activities
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