Restaurant Operations Manager

2 days ago


Baulkham Hills, New South Wales, Australia Guzman Y Gomez Full time
About Us

Guzman y Gomez (GYG) is a fast-growing food company with over 150 restaurants across Australia, Singapore, Tokyo, and the USA.

We're passionate about serving high-quality, fresh food that delights our customers. Our commitment to people and culture is at the heart of everything we do.

Job Description

This is an exciting leadership opportunity within our Restaurant Operations team in Sydney. As a Restaurant Operations Manager, you'll play a key role in supporting the daily management of our restaurant, stepping up when the Restaurant Manager is not available.

You'll be responsible for leading the team through busy service periods, crew training, and proactively improving guest experience. Your focus will be on delivering exceptional customer service, ensuring seamless operations, and maintaining a positive work environment.

Key Responsibilities
  • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Train and mentor staff members to ensure they have the skills and knowledge required to excel in their roles.
  • Maintain open communication channels with the Restaurant Manager and other stakeholders.
Requirements

To be successful in this role, you'll need:

  • A proven track record of leadership experience in a high-volume hospitality environment.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment.
  • Knowledge of inventory management and financial systems.
What We Offer

We're committed to providing a supportive and inclusive work environment. As a member of our team, you can expect:

  • A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
  • Ongoing product and systems training to support your growth and development.


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