Dedicated Customer Service Professional
1 day ago
Role Summary
We are seeking a dedicated professional to serve as the first point of contact for our customers.
Key Responsibilities:
- Support branches by providing exceptional customer service.
- Identify and recommend suitable products and services for customers, such as account opening and banking transactions.
- Effectively communicate Smarter Banking options, ensuring banking is simple, easy, and secure.
Essential Skills and Qualifications:
- A passion for delivering quality experiences for diverse customers.
- A team player with a keen eye for detail ensuring efficient and accurate transactions.
- Customer-centric thinking and appreciation for inclusion and diversity.
What We Offer:
- Tailored career development programs and upskilling opportunities.
- Access to banking and financial services discounts.
- Extensive benefits and discounted offers on travel, fitness, events, and technology.
- Variety of leave benefits, including parental leave and religious leave.
About Our Culture:
We are committed to fostering an inclusive environment where everyone feels valued and appreciated for being their authentic selves. We celebrate our unique backgrounds and identities, promoting equity and respect throughout our organization.
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