Food and Beverage Service Associate

1 week ago


Werribee, Victoria, Australia Lancemore Hotel Group Full time
About the Role

We are seeking a highly motivated and guest-focused individual to join our team as a Food and Beverage Service Associate at the Lancemore Mansion Hotel Werribee Park.

This is an exciting opportunity to work in a beautiful and dynamic environment, delivering exceptional service to our guests in various food and beverage outlets.

Key Responsibilities:

  • Provide exceptional guest service in a fast-paced and high-volume environment
  • Work collaboratively with the hotel team to ensure seamless service delivery
  • Develop a strong understanding of our menu and beverage offerings to make informed recommendations to guests
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to a positive and inclusive work environment

About You

We are looking for a candidate with:

  • Previous experience in a similar role in an a la carte hotel restaurant or functions venue
  • A passion for food and beverage, with a strong desire to deliver exceptional service
  • Excellent communication and interpersonal skills
  • A valid RSA certificate
  • A basic understanding of wines and spirits
  • Availability to work a 7-day roster, including days, nights, weekends, and public holidays
  • Ability to work under pressure in a fast-paced environment
  • Initiative and a team player attitude
  • Good personal presentation and a self-motivated approach

About Us

The Lancemore Group is a leading Australian boutique lifestyle brand, offering boutique accommodation, conferences, and meetings, weddings and events, wellness spas, critically acclaimed restaurants, and an award-winning wine collection.

We are a family-owned company that combines the head of a large operation with the heart of a family company, valuing our people and offering career progression, generous staff discounts, company-wide incentives, and team social activities.



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