Food and Beverage Service Associate

1 week ago


Werribee, Victoria, Australia Holiday Inn Full time
About Us

Holiday Inn Werribee is a premier hotel in Melbourne's West, showcasing a modern and versatile food and beverage concept. Our dynamic team is seeking an enthusiastic and experienced Food and Beverage Service Associate to join our ranks.

A Little About Your Day-to-Day

You will be responsible for welcoming guests, recommending our delicious food and drink offerings, and ensuring our service meets hotel brand standards. By tailoring each guest's experience to their unique tastes, you will create memorable moments.

  • You will greet guests with a smile at breakfast, explain our buffet and egg offerings, and create memorable dining experiences at dinner.
  • You will keep busy with Room Service orders, assist with in-house conference and events, and prepare each outlet prior to service.
  • You will re-stock outlet fridges to par levels, maintain stock correctly in accordance with our stock control regulations.
  • You will ensure guest enquiries and restaurant dining reservations are followed through in a professional manner.
What We Need from You

We are looking for a candidate with:

  • Food and Beverage a la carte dining service experience in a busy restaurant or hotel environment.
  • Function and Event experience from corporate to social events.
  • Confident with 3 plate carry.
  • Barista skills.
  • Beverage knowledge of wines, beers, spirits, and ability to use your creative flair when mixing and creating cocktails.
  • Food knowledge of modern Australian cuisine.
  • Computer literacy in POS Infosys and PMS Opera.
  • Previous cashiering experience is highly desirable.
  • A genuine interest to work in the hotel industry and drive to learn more about hotel operations.
  • A positive attitude and ability to multi-task.
  • Be ready to work as a team, all working together to flex in changing situations.
  • Self-motivated and a self-starter who is ready to take the lead in any situation.
  • Excellent Verbal and Written communication skills, including full comprehension with understanding.
  • A current Victorian RSA (Responsible Service of Alcohol) certificate.
  • Available to work on a rotational roster – early mornings starting at 6.30am, afternoons, late nights until 1 or 2am for bar and events, weekends and public holiday shifts are all part of the job.
  • Full unlimited Australian working rights.
What We Offer

We are proud to offer a suite of benefits that supports your wellbeing, including:

  • Paid birthday leave.
  • Enhanced parental leave.
  • Flexible work options and proactive health days.
  • Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
  • In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
  • Uniform provided and dry cleaned.
  • Entitled to one barista coffee or tea per shift from Rosana bistro & bar.
  • Full onboarding training, learning and development courses and programs.
  • Employment covered under Hospitality Industry (General) Award 2020.


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