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Food and Beverage Operations Manager

2 months ago


Werribee, Victoria, Australia Lancemore Hotel Group Full time

About the Role

We are seeking a dynamic and experienced Food and Beverage Supervisor to join our team at Lancemore Mansion Hotel. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving team performance.

Key Responsibilities

  • Lead and motivate a high-performing team to deliver outstanding service and quality food and beverage experiences
  • Develop and implement strategies to improve operational efficiency, productivity, and customer satisfaction
  • Collaborate with the Restaurant Manager to achieve business objectives and drive revenue growth
  • Ensure compliance with health and safety regulations, quality standards, and company policies
  • Monitor and control inventory, labor costs, and other operational expenses
  • Provide exceptional guest service, resolving any issues or concerns in a timely and professional manner

About You

To succeed in this role, you will be a natural leader with a passion for delivering exceptional guest experiences, a flair for creativity, and a strong work ethic. You will have:

  • Experience in leading shifts and managing teams in a fast-paced hospitality environment
  • A strong understanding of food and beverage operations, including menu planning, inventory management, and quality control
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and stakeholders
  • A customer-focused mindset, with a commitment to delivering exceptional service and exceeding guest expectations
  • The ability to work effectively in a dynamic and fast-paced environment, with a high level of energy and enthusiasm

About Lancemore Mansion Hotel

Lancemore Mansion Hotel is a boutique hotel located in a stunning 19th-century estate, offering a unique and luxurious experience for our guests. We are committed to delivering exceptional service, quality food and beverage experiences, and memorable events. Our team is passionate about hospitality, and we are seeking like-minded individuals to join our team.

About Lancemore Group

Lancemore Group is a leading Australian boutique lifestyle brand, with a portfolio of hotels, restaurants, and residential conference facilities. We are a family-owned company that values our people, our guests, and our community. We are committed to delivering exceptional experiences, driving innovation, and making a positive impact on the environment and society.