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Retail Operations Manager

2 months ago

Epping, Australia Coles Full time

About the role

Coles Services team takes pride in making our supermarkets shine. By managing all trolleys, trolley collection and cleaning services, we make sure our customers' shopping experiences are as consistently safe, seamless and welcoming as possible.

You'll deliver a vital service to customers with pride, passion and personality ensuring our stores are clean and that trolleys are available for our customers. We'll look to you to inspire your team with a passion for providing customers with a fantastic shopping experience that is fast, friendly & efficient.

Key Responsibilities:

  • Leadership experience with the ability to coach and develop your team through leading by example
  • To safely complete tasks such as pushing/pulling floor cleaning equipment and machinery, and pushing trolleys from the car park into the store
  • To maintain a focus on safety and compliance for team members and customers
  • Ability to be on your feet for long periods of time and lift heavy items (up to max 16kg)
  • Great communication, time management and task prioritisation skills

What's in it for you?

  • More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
  • Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au