Client Service Executive, Global Accounts

2 months ago

Sydney, New South Wales, Australia CHUBB Full time

Chubb is a world leader in insurance, with operations in 54 countries and territories. We are seeking a highly skilled Client Service Executive to join our team and provide exceptional service to our global clients.

Your Role:

As a Client Service Executive, you will be responsible for managing the end-to-end process for allocated global accounts from the multinational portfolio. You will work closely with Assistant Client Service Executives to ensure that all administrative activities are carried out in a timely and high-quality manner.

The role involves working closely with Credit Control, Multinational Processing Service Unit, and other Chubb departments to ensure resolution of accounting and processing problems. You will also work closely with Global Client Executives and Underwriters to deliver agreed client service standards.

Your Responsibilities:


• Working with Assistant Client Service Executives to guide/support them in account handling activities.

• Supporting Chubb's business development and client relationship activities.

• Account handling and supporting Global Client Executive's and Underwriters on relevant account/activities.

• Ensuring renewal terms are obtained from Controlling Underwriters and information passed to and agreed with the local Client/Broker as necessary.

• Communicating building relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties.

• To work within the framework of Chubb ethical and service standards.

• Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.

• Incidental work that may be required to be completed that may be outside the scope to day to day work requirements.


• 3 to 5 years prior insurance and reinsurance industry knowledge across all commercial lines.

• Proficient in the use of MS Word, MS Excel, PowerPoint and Outlook to intermediate level of understanding.

• Ability to interpret information and strong problem-solving skills.

• Presentation & Training and Skills.

• Demonstrated effective written and verbal communication, negotiation and interpersonal skills to be capable of dealing with all levels of Chubb personnel, Chubb Clients and/or Brokers.

We offer a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach, education assistance, and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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