Strategic Client Advisor
1 week ago
WiseTech Global is a leading provider of supply chain management software, and we're looking for an experienced professional to join our team as a Strategic Client Advisor.
The estimated salary for this role is $120,000 per year, based on industry standards and the location in Sydney, Australia.
About the Role
We're seeking a highly skilled individual with expertise in Key Account Management or Relationship Management to serve as a strategic advisor for our key clients. As a client-facing expert, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, and identifying opportunities for growth.
Responsibilities
- Develop and execute customized strategies to drive client engagement and retention
- Provide exceptional customer service, resolving issues promptly and effectively
- Collaborate with internal teams to ensure seamless delivery of services and solutions
- Conduct regular business reviews with clients to assess their needs and identify areas for improvement
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients
Requirements
- 5+ years of experience in Key Account Management or Relationship Management
- Fluent Japanese language skills, both written and spoken
- Strong communication and interpersonal skills
- Proven track record of building and maintaining successful client relationships
- Ability to work independently and as part of a team
What We Offer
- A competitive salary of $120,000 per year
- A comprehensive benefits package, including health insurance and retirement plan
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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