Strategic Client Advisor

1 week ago


Sydney, New South Wales, Australia WiseTech Global Full time

WiseTech Global is a leading provider of supply chain management software, and we're looking for an experienced professional to join our team as a Strategic Client Advisor.

The estimated salary for this role is $120,000 per year, based on industry standards and the location in Sydney, Australia.

About the Role

We're seeking a highly skilled individual with expertise in Key Account Management or Relationship Management to serve as a strategic advisor for our key clients. As a client-facing expert, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, and identifying opportunities for growth.

Responsibilities

  • Develop and execute customized strategies to drive client engagement and retention
  • Provide exceptional customer service, resolving issues promptly and effectively
  • Collaborate with internal teams to ensure seamless delivery of services and solutions
  • Conduct regular business reviews with clients to assess their needs and identify areas for improvement
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients

Requirements

  • 5+ years of experience in Key Account Management or Relationship Management
  • Fluent Japanese language skills, both written and spoken
  • Strong communication and interpersonal skills
  • Proven track record of building and maintaining successful client relationships
  • Ability to work independently and as part of a team

What We Offer

  • A competitive salary of $120,000 per year
  • A comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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