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Data Center Operations Engineer

2 months ago


Melbourne, Victoria, Australia Amazon Full time
About the Role

We are seeking a highly skilled Data Center Engineering Operations (DCEO) Engineer to join our team at Amazon Web Services (AWS). As a DCEO Engineer, you will play a critical role in sustaining the availability, cost management, risk assessment, and mitigation of our data center infrastructure.

Key Responsibilities
  • Participate in a 24/7 rotating shift pattern to ensure the smooth operation of our data centers.
  • Undertake and support the management of routine maintenance and emergency services for critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, and more.
  • Install new rack capacity and provision power and cooling as needed.
  • Manage on-site contractors and vendors to ensure timely and efficient completion of tasks.
  • Establish performance benchmarks, conduct analyses, and prepare reports and documentation on all aspects of critical facility infrastructure operations and maintenance.
  • Generate change management requests and incident management tickets for all facility-related events and assist in the resolution of infrastructure engineering and services issues.
  • Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability, as well as assist in the design, implementation, commissioning, and build-out of new data center facilities.
About the Team

AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses worldwide.

What We Offer
  • A diverse and inclusive workplace culture that values diverse experiences and perspectives.
  • A commitment to ongoing learning and development, with opportunities for mentorship and career growth.
  • A flexible work-life balance that supports your well-being and productivity.
Requirements
  • 4+ years of relevant work experience in facilities management, maintaining a data center or other critical space facility.
  • Ability to prioritize in a complex, fast-paced environment.
  • Experience with physical security protocols and a strong understanding of electrical and mechanical systems used in data center environments.
  • Proficiency in Microsoft Office (Word/Excel) and web browser-based applications and tooling.
Preferred Qualifications
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or other relevant discipline, or technical degree and relevant experience.
  • Experience in mission-critical facility management for a large enterprise or large colocation provider.
  • Knowledge of IT services such as servers, network, cabling, and platform, and appropriate security and safety awareness.