Data Center Operations Engineer

2 days ago

Melbourne, Victoria, Australia Amazon Full time
About the Role

We are seeking a highly skilled Data Center Operations Engineer to join our team at Amazon. As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centers and critical facilities.

Key Responsibilities:

  • Participate in a 24/7 rotating shift pattern to ensure the availability and reliability of our data centers.
  • Undertake and support management of both routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
  • Installation of new rack capacity and provisioning of power/cooling.
  • On-site management of contractors and vendors.
  • Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
  • Manage the facility's assets.
  • Generate change management requests and incident management tickets for all facility-related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues.
  • Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability as well as assist in the design implementation, commissioning, and build-out of new data center facilities.

About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer

  • A diverse and inclusive workplace where you can grow and develop your skills.
  • A chance to work on complex and challenging projects that make a real impact.
  • A collaborative and supportive team environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Requirements

  • 4+ years of relevant work experience in facilities management, maintaining a data center or other critical space facility.
  • Ability to prioritize in a complex, fast-paced environment.
  • Experience with, awareness of, and adherence to physical security protocol.
  • Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs, and CRAC units.
  • Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling.

Preferred Qualifications

  • Bachelor's degree (Electrical Engineering, Mechanical Engineering, or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management/engineering/operations experience.
  • Mission-Critical facility management experience for a large enterprise or large Colocation provider.
  • Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environment.
  • Knowledge in IT services such as servers, network, cabling, and platform, and appropriate Security and Safety awareness.

Amazon's Commitment to Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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