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Technical Operations Engineer, AWS Data Center Engineering Operations, MEL
1 month ago
We are seeking a highly skilled Technical Operations Engineer to join our AWS Data Center Engineering Operations team in MEL. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers, including the design, planning, delivery, and maintenance of all AWS global infrastructure.
Key Responsibilities:
- Participate in a 24/7 rotating shift pattern to ensure the continuous operation of our data centers.
- Undertake and support the management of routine maintenance and emergency services for critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling.
- On-site management of contractors and vendors to ensure all work performed is in accordance with established practices, procedures, and local legislation.
- Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
- Manage the facility's assets and generate change management requests and incident management tickets for all facility-related events.
- Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
About the Team
Our team is committed to maintaining the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost. We are looking for a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level.
What You'll Need
- 4+ years of relevant work experience in facilities management, maintaining a data center or other critical space facility.
- Experience with, awareness of, and adherence to physical security protocol.
- Strong understanding of electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs, and CRAC units.
- Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling.
Preferred Qualifications
- Bachelor's degree (Electrical Engineering, Mechanical Engineering, or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management/engineering/operations experience.
- Mission-critical facility management experience for a large enterprise or large Colocation provider.
- Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environments.
- Knowledge in IT services such as servers, network, cabling, and platform, and appropriate Security and Safety awareness.
