Hands-On Technical Specialist
7 hours ago
A skilled team of Technical Support Specialists provides hands-on assistance and technical expertise. Our focus is on collaboration, problem-solving, and utilizing experience to ensure the success of every deliverable to our customers.
About the RoleThe Technical Service Representative is responsible for Assembly, Commissioning, and Operator/Maintainer Training of the Multi Ammunition Soft Kill System. The individual will complete Assembly, Commissioning, and Integration tasks in accordance with quality standards and regulations.
Key Responsibilities:- Completing Inspection and pre-assembly checks of the system and its components prior to production and integration;
- Completing Pre and Post shipment technical inspections of the system and its components; assisting with generating warranty reports;
- Completing production documentation and test protocols related to the system, start-up and commissioning process;
- Investigating and resolving any start-up issues that may occur during final integration, test, commissioning, and FAT processes;
- Completing technical reports and assisting Quality department investigations and reporting as required;
- Maintaining safe and efficient storage of required parts, tools, and equipment in the workshop areas. Supporting the materials team to complete the movement, delivery, and inspection of parts and consumables;
- Completing work as required from time to time at other facilities including at the sites of customers and suppliers;
- Delivering comprehensive training plans and supporting artefacts/documents to ensure program success for all participants;
- Delivering end-user/operator training for employees/stakeholders;
- Subject Matter Expert for all technical training related to the Multi Ammunition Soft kill System;
- Leading and managing internal training programs to peers;
- Engaging in program meetings and reporting operational actuals;
- Other duties and responsibilities as determined by your manager from time to time.
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