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Commercial Account Manager

2 months ago

Burnley North, Australia Winning Group Full time
Job Title: Commercial Account Executive

Join Winning Group, a leading Australian retail company, as a Commercial Account Executive and be part of a dynamic team that delivers exceptional customer experiences.

About the Role

This is an exciting opportunity to build and maintain strong relationships with architects, designers, builders, and developers to supply Winning Commercial's white goods to upcoming and existing projects.

Key Responsibilities
  • Manage and nurture existing commercial client relationships to ensure client satisfaction and retention.
  • Understand clients' business needs and provide tailored solutions.
  • Collaborate with cross-functional teams to deliver outstanding service to clients.
  • Define project objectives and deliverables.
  • Develop comprehensive project plans, including timelines and resource allocation.
  • Identify and mitigate project risks and issues.
  • Communicate project status, updates, and risks.
  • Conduct regular project meetings and provide progress reports.
  • Ensure project deliverables meet quality standards and client expectations.
  • Implement quality control processes and conduct necessary testing.
  • Allocate resources effectively to maximise project outcomes.
  • Identify and address resource constraints or bottlenecks.
  • Achieve stock control targets and revenue goals.
  • Monitor sales performance and implement strategies to meet or exceed targets.
  • Stay updated on industry trends, market conditions, and competitors.
  • Provide insights and recommendations based on market analysis to adapt sales strategies.
  • Negotiate and finalise commercial agreements, contracts, and pricing structures.
  • Ensure contracts meet both client expectations and company objectives.
  • Educate clients about product features, benefits, and industry best practices.
  • Offer training and support to help clients maximise the value of company offerings.
  • Act as a point of contact for client inquiries, concerns, and escalations.
  • Resolve client issues promptly and professionally.
Requirements
  • Account management and business development skills.
  • Network in the construction, architecture, appliances or plumbing industries is a bonus but not essential.
  • Ability to understand clients needs quickly.
  • Strong organisational skills and excellent rapport building skills.
  • Ability to identify business opportunities, negotiate and close business deals.
  • Proven experience & passion for sales.
  • Excellent knowledge of google suite products including CRM disciplines.
  • Thorough understanding of marketing and negotiating techniques.
  • Self-motivated with a results-driven approach and the ability to meet company KPI's.
  • Aptitude in delivering attractive and clear presentations.
  • Achieving sales, growth, and expense plans in the commercial channel.
What We Offer
  • Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
  • Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.
  • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.
  • Access to an employee assistance program (EAP).

Discover our vibrant community and learn more about us at Winning Group.

In the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.