Customer Service Operations Manager
1 week ago
Archerfield, Queensland A key leadership role for a dynamic and experienced Customer Service Operations Manager to oversee our customer service operations.
Key Responsibilities:- Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance and continuous improvement.
- Manage the employee lifecycle for your team, including recruitment, training, performance reviews, and professional development plans.
- Provide daily direction and constructive feedback to ensure your team is equipped to handle complex technical inquiries.
- Implement robust after-sales service initiatives to proactively follow up on customer satisfaction and gather vital feedback.
- Act as a key point of contact for escalated customer issues, utilising problem-solving skills to achieve satisfactory resolutions.
- Collaborate with internal organisational units to identify trends in customer feedback and modify service offerings to better serve the market.
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Operational Customer Service Manager
3 days ago
Brisbane, Queensland, Australia beBeeOperations Full time $90,000 - $120,000Customer Service Operations LeadershipOur organization seeks a Customer Service Operations Supervisor to lead our team of customer service representatives. The ideal candidate will have experience in managing call center operations and driving key performance indicators (KPIs).This role involves overseeing the handling of customer interactions, including...
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Customer Service Operations Manager
1 week ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,800Job Title: Customer Service Operations ManagerWe are seeking an experienced and dynamic leader to drive our customer service operations forward.About the RoleThe ideal candidate will have a strong background in customer service management, with experience in leading teams and implementing customer service strategies.This is a pivotal leadership role that...
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Customer Service Operations Manager
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Job Title:Customer Service Operations Manager", "Job Summary:We are seeking a seasoned Customer Service Operations Manager to lead and elevate our client's customer service operations. This pivotal leadership role is designed for hands-on managers who thrive in technical environments.About the Role:Oversee the entire customer journey, from initial inquiry to...
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Customer Service Operations Manager
2 weeks ago
Brisbane, Queensland, Australia beBeeService Full time $76,000 - $80,000Job Title:Service Excellence ManagerJob Description:We are seeking a Service Excellence Manager to lead our customer service operations. This role requires an experienced and dynamic leader who can oversee the entire customer journey, from initial inquiry to post-sales support. You will be responsible for managing a team dedicated to providing exceptional...
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Customer Service Van Sales Representative
3 weeks ago
Brisbane, Queensland, Australia Valvoline Global Operations Full timeJoin to apply for the Customer Service Van Sales Representative role at Valvoline Global Operations2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Van Sales Representative role at Valvoline Global OperationsWhy Valvoline Global Operations?AtWhy Valvoline Global Operations?At Valvoline Global Operations, we're proud to be The...
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Customer Service Operations Manager
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000About the OpportunityAs a seasoned professional, you will have the chance to elevate our client's customer service operations by leading from the front.This pivotal leadership role is designed for hands-on managers who thrive in technical, trade-focused environments.You will be responsible for overseeing the entire customer journey, ensuring every...
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Customer Service Operations Manager
1 week ago
Brisbane, Queensland, Australia beBeeCustomer Full time $76,515 - $78,400Customer Service Operations ManagerWe are seeking an experienced and dynamic professional to lead and elevate our customer service operations. This is a pivotal leadership role designed for hands-on managers who thrive in technical, trade-focused environments.The ideal candidate will oversee the entire customer journey from initial inquiry to post-sales...
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Customer Service Operations Manager
6 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,500We are seeking an experienced Customer Service Operations Manager to lead our customer service team and elevate our client's customer service operations.Job DescriptionThis pivotal leadership role requires a hands-on manager who thrives in a technical, trade-focused environment.Oversee the entire customer journey, from initial inquiry to post-sales support,...
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Customer Service Operations Manager
1 day ago
Brisbane, Queensland, Australia beBeeTeamLeader Full time $120,000 - $140,000Job Title: Team Leader - Customer ServiceWe are seeking a dynamic leader to oversee a high-performing customer service team. This individual will thrive in a fast-paced environment, deliver exceptional customer service, and make a positive impact through their work.This role is perfect for someone who leads with a solutions-focused mindset, embraces...
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Customer Service Operations Manager
1 week ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Job OverviewWe are seeking a highly skilled Customer Service Operations Manager to lead and elevate our customer service operations in a technical environment.This role oversees the entire customer journey, from initial inquiry to post-sales support, ensuring seamless communication and resolution of complex issues.About the RoleLead Customer Service Team:...
