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Dedicated Vehicle Service Coordinator Wanted

3 weeks ago

City Of Cockburn, Australia beBeeCustomerService Full time $70,000 - $85,000

Job Overview

We are seeking a dedicated Vehicle Service Coordinator to act as the primary point of contact between our organization and customers for all repair and maintenance work on their vehicles.

This is an exciting opportunity to join our busy workshops, working full-time in a dynamic role that requires exceptional customer service skills.

Key Responsibilities:

  • Scheduling work from the service counter to the workshop while providing top-notch customer service.
  • Understanding customer needs and service requirements with mechanical aptitude.
  • Developing strong interpersonal skills to work autonomously or in a team environment.
  • Effective time management, prioritizing tasks and following up on outstanding issues.
  • Communicating effectively with stakeholders, including internal teams and external customers.

Requirements:

  • Mechanical aptitude to understand customer needs and service requirements.
  • Strong interpersonal skills and ability to work independently or as part of a team.
  • Excellent time management, organizational, and follow-up skills.
  • Strong communication skills to engage effectively with stakeholders.
  • Ability to thrive in a fast-paced environment with competing priorities.

What We Offer:

  • A competitive remuneration package with annual CPI increases.
  • Loyalty Leave - additional day of leave per year of service (up to 5 days).
  • Recognition and rewards for your efforts.
  • A commitment to safety with Zero Harm initiative.
  • Health and Wellbeing support through MATES program - EAP counselling and support.
  • Modern facilities with free onsite parking.