Operations Coordinator

3 weeks ago

City Of Cockburn, Australia Air Liquide Healthcare Full time

Join to apply for the Operations Coordinator role at Air Liquide Healthcare

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.

This role is responsible for coordinating a team of Drivers/Technicians to deliver our medical equipment, gases and other goods and services, direct to our clients and patients. The Operations Coordinator is also the first point of escalation for calls to assist patients in case of breakdown outside of standard business hours.

Responsibilities
  • Manage incoming calls and emails related to patient enquiries and requests
  • Coordinate the day-to-day operations of Drivers/Technicians runs
  • Order and maintain stock levels
  • Support the team with relevant and ongoing training of staff and contractors
  • Drive operational efficiencies and improve runs and service delivery
  • Asset compliance: ensuring scheduled and corrective maintenance on ALH assets
  • Vehicle audits and preventative maintenance
  • Deliver medical gases to doctors, dentists and residential aged care facilities
  • Deliver medical equipment, medical gas cylinders and other medical supplies
  • Set up and maintain medical equipment while educating patients on its usage
Qualifications
  • Motivated to create positive change in our transport/logistics Drivers/Customer operations
  • Reasonable fit: the ability to operate vehicles safely, while safely lifting and transporting equipment weighing between 4 to 25kg (a trolley will be available)
  • Evidence of your COVID-19 and flu vaccination certificate
  • Knowledge of Henderson and surrounding areas
  • Strong focus on team safety and compliance
  • Effective communicator
  • Previous experience/exposure to logistics, freight, scheduling or coordination
About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Our Diversity & Inclusion

We're committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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