Client Planning Coordinator

3 weeks ago

Surrey Hills, Victoria, Australia Able Australia Full time
Client Planning Coordinator

Able Australia is seeking a highly skilled and experienced Client Planning Coordinator to join our team. As a key member of our team, you will play a crucial role in ensuring a seamless and proactive client planning process.

Key Responsibilities:
  • Coordinate annual NDIS plan reviews to maximise client funding and achieve personal goals
  • Monitor funding outcomes and maintain service agreements to ensure high-quality support
  • Collaborate with internal departments to ensure effective communication and service delivery
  • Develop and maintain strong relationships with clients, families, and stakeholders
  • Provide exceptional customer service and support to clients and their families
Requirements:
  • Significant experience in Disability, Health, NFP, or related field
  • High-level interpersonal, communication, and negotiation skills
  • Proven track record in forming strong partnerships with internal and external stakeholders
  • Demonstrated commitment to service excellence and human rights
  • High-level organisational and time management skills, including prioritisation, meeting deadlines, and working autonomously
  • Proficient in Excel and understanding of budgets
  • Sound ability to use the Microsoft Office suite of products
What We Offer:
  • Not-for-profit salary packaging benefits
  • Flexible working arrangements, including 50% work-from-home policy
  • Able Rewards program offering instant discounts to hundreds of online retailers
  • Discounts to health insurance and gym memberships
  • 17% annual leave loading and additional 2 days of personal leave per year
  • Collaborative and positive team environment
  • Continuous support and supervision to develop your career

Able Australia is a leading provider of disability services across Victoria, Tasmania, Queensland, and the ACT. We are committed to enabling people with disabilities to live the life they choose.

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