Food Service Operations Manager

4 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $90,000 - $120,000

Job Title: Operations Manager

Job Summary:

The Operations Manager is responsible for overseeing the daily front of house operations, ensuring guest satisfaction and employee engagement. This role involves supervising staff, managing inventory, maintaining a safe working environment, and adhering to company standards.

Key Responsibilities:
  • Supervise and coordinate activities of food and beverage outlet staff to ensure prompt and courteous service
  • Interact with guests to answer questions, advise on menus and beverage selections, and address complaints promptly
  • Maintain staffing plans and schedules to ensure proper coverage for all shifts
  • Ensure consistent high quality of food preparation and service
  • Manage inventory: daily, weekly, and monthly tracking; work with purchasing for supply requisition and delivery schedules
  • Adhere to company standards and service levels to increase sales and minimize costs
  • Maintain professional restaurant image, including cleanliness and appearance standards
  • Complete financial and HR/Payroll administrative duties accurately and on time per policies
  • Supervise cleaning tasks and adhere to health standards
  • Foster positive working relationships to support morale, productivity, and efficiency
  • Ensure a safe working and guest environment; complete accident reports as needed
  • Oversee supervisors and staff; keep directors informed of issues and take corrective action as needed
  • Attend weekly operations meetings and assist with catering events
Requirements:

This role requires a college degree, preferably in hotel/restaurant management, and a minimum of 2 years of hospitality experience in a fine dining restaurant. The ideal candidate should possess strong organizational and prioritization abilities, be proficient in food planning and preparation, and have excellent knowledge of food and beverage preparation, service standards, and guest relations.

Benefits:

Competitive salary, commensurate with experience, plus a generous benefits package including medical, dental, vision, life, and disability insurance, paid vacation, and 401(k).

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