Food Service Operations Manager
4 days ago
The role of a Food Service Supervisor involves assisting the Manager on duty with the coordination of activities within the food service department.
This position requires maintaining high standards and levels of customer service while supervising multiple food service units, production of menu items, completion of cash readings, management of associates, scheduling staff working hours, hiring, and training employees.
Key Responsibilities:
- Assist Shift Managers in supervising food service units.
- Supervise the production of menu items and ensure timely completion of cash readings.
- Manage team members, schedule staff working hours, conduct employee interviews and training sessions.
- Resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour, and food costs.
- Provide exceptional customer service to café patrons, addressing their concerns promptly.
- Maintain compliance with occupational health and safety regulations.
Qualifications:
We seek candidates with at least one year of strong operational management experience in the food industry. Required qualifications include FoodSafe Level 1 Certification, comprehensive knowledge of health and safety procedures, familiarity with food service catering, excellent leadership skills, and proficiency in Microsoft Office applications.
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