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Field Services Technician NSW

2 months ago

Sydney, New South Wales, Australia Swisslog Holding AG Full time
Transforming Performance and Efficiency

At Swisslog, we're harnessing the power of technology to shape the future of intralogistics. Our teams are the heart of a world-leading Robotics company, and we're looking for a skilled Field Services Technician NSW to join our customer service team.

As a pivotal member of our team, you'll play a critical role in ensuring the seamless operation of Material Handling Systems (MHS) for our valued customers. You'll leverage your technical expertise to diagnose and resolve complex mechanical and electrical issues with precision, all while fostering a collaborative and results-oriented atmosphere within your team.

Your Key Responsibilities
  1. Coordinate and supervise all repair and maintenance work on site.
  2. Maintain and update site records within the appropriate database.
  3. Identify and address potential problems to maximise efficiency for our customers.
  4. Ensure accurate invoicing and timely payment from customers.
  5. Contribute to innovative solutions that optimise service delivery and cost-effectiveness.
Requirements

You'll need at least three years of hands-on experience as a MHS Service Engineering Technician with trade qualification, a valid driver's license, and on-call flexibility. You'll be a natural leader, motivating and guiding a team towards shared goals. Organisation and time management are essential, keeping you on top of deadlines and priorities. Safety is paramount, and you'll adhere to all protocols meticulously.

You'll be a self-starter and quick learner, eager to dive into new challenges. Communication is key, and you'll excel at building rapport while explaining technical concepts with clarity.