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Banking Consultant

2 months ago

Upper Mount Gravatt, Queensland, Australia ANZ Full time
About Us

At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Banking Consultant in our Retail Banking team, you'll play a key role in delivering exceptional customer experiences. You'll work closely with customers to understand their financial needs and goals, and provide tailored solutions to meet their requirements.

You'll be part of a collaborative team that's passionate about delivering outstanding customer service. You'll act as a role model and peer coach, sharing your knowledge and expertise to ensure the best possible outcomes for our customers.

We're looking for someone who is passionate about delivering on our Customer Promises. You'll be responsible for ensuring that customers leave our branches as strong advocates of ANZ.

What You'll Bring

To succeed in this role, you'll need to have exceptional customer focus, with experience in retail or a related field. You'll also need to be highly adaptable, with the ability to multi-task and work in a fast-paced environment.

You'll be a strong communicator, with excellent interpersonal skills and a willingness to work collaboratively as part of a team. You'll also need to have a sound understanding of compliance and be able to ensure that all activities are conducted in accordance with ANZ policies and procedures.

What We Offer

At ANZ, we're committed to providing our people with the resources and opportunities they need to grow and develop their careers. We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services.

We're a diverse and inclusive organisation, and we welcome applications from everyone. If you're passionate about delivering exceptional customer experiences and have the skills and qualifications we're looking for, we'd love to hear from you.