Financial Services Professional at ANZ

7 days ago


Mount Gravatt East, Queensland, Australia ANZ Full time
About Us

At ANZ, we're a proud part of the Suncorp Group, dedicated to supporting the financial well-being of our customers.


About the Role

As a Banking Consultant, you'll play a key role in assessing customer financial needs and providing tailored solutions to meet those needs.


Key Responsibilities
  • Generate opportunities for deposits and home lending using our agreed sales process.
  • Provide recommendations to the Branch Manager for initiatives to improve sales performance.
  • Assess customer needs through open and targeted communication, recommending appropriate options using our agreed sales process.
  • Provide accurate and timely service by processing over-the-counter transactions in an efficient and accurate manner.
  • Actively promote and support customers in using alternative electronic distribution methods for conducting day-to-day banking.
  • Support and demonstrate a risk management culture in line with ANZ's values.
  • Proactively identify and escalate risks and issues related to your role responsibilities, captured as a service request in our system.

What You'll Bring

To succeed in this role, you'll ideally bring:

  • Tertiary qualifications in business, commercial or finance.
  • Demonstrated experience in a retail customer sales and service environment.
  • Analytical skills, ability to develop solutions and courses of action.
  • Attention to detail, accurately checking and processing tasks.
  • Change management skills, ability to recognise and support the need for change.
  • Commercial acumen, ability to recognise and implement business strategies.

We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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