Village Community Leader
2 weeks ago
Village Community Leader
At Aveo, we're dedicated to creating thriving communities that help retired Australians live their best lives. As a Village Manager, you'll play a crucial role in delivering exceptional customer service and creating a happy, welcoming, caring, and safe environment for residents and staff.
The Opportunity
You'll report directly to the Regional Operations Manager and be responsible for managing day-to-day operations, developing improvements to internal processes, and coordinating resident and community engagement activities.
About You
- Experience in a front-line customer-facing role, preferably in the retirement industry or a related field like hotel management or hospitality management.
- Excellent interpersonal skills and ability to work autonomously.
- Demonstrated experience in customer engagement and satisfaction.
- Budget development and management skills.
- Strong administration and property management skills, including preventative maintenance.
- Intermediate to Advanced user of Microsoft Suite (Outlook, Word, Excel, PowerPoint).
- High-level written and verbal communication and negotiation skills.
- Tertiary qualification in business or a related discipline is desirable.
What We Offer
- A competitive salary ranging from $90,000 to $110,000 per annum, depending on experience.
- Up to 12 weeks paid parental leave.
- 2 additional 'All About Me' leave days per calendar year.
- Ability to purchase additional annual leave.
- Opportunities for further career development.
About Us
Aveo is a leader in retirement living with 30 years of experience. We provide holistic services to support our customers in their independence for as long as possible. Our in-house range of services delivers seamless experiences for our 12,000 residents across 90+ diverse communities nationwide. We're a dedicated group of over 1900 caring and friendly team members united by our core values: Kindness, Care, and Respect.
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